Cristian Acuna Vasquez
North Miami
Summary
Accomplished Treatment Coordinator with a proven track record at Beach Smile Family Dentistry, enhancing patient satisfaction and case acceptance rates significantly. Expert in patient care coordination and dental knowledge, demonstrated through effective treatment presentations and strategic planning. Skilled in Dentrix & Open Dental, with a strong ability to build relationships and improve healthcare operations.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Treatment Coordinator
Beach Smile Family Dentistry
06.2021 - Current
- Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
- Increased case acceptance rates through persuasive presentation of treatment options and benefits.
- Explained treatment choices to patients and helped determine best options.
- Provided exceptional customer service to create a welcoming atmosphere for patients and their families.
- Improved patient satisfaction by effectively communicating treatment plans and addressing concerns.
- Researched billing issues, scheduled appointments and verified insurance coverage.
- Educated patients on dental benefits and coordinated proper payment with insurance companies.
- Collaborated with insurance companies to secure coverage for necessary treatments, reducing financial burden on patients.
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
Dental Assistant
Dr Peter Epstein DMD. PA.
03.2003 - 06.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Supported dentists during oral surgeries by preparing surgical rooms with necessary tools and sterilized instruments.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
Education
Bachelor of Science - Biological Science
Florida International University
Miami, FL12.2024
Bachelor of Arts - Biology
Broward College
Fort Lauderdale, FL06.2020
Skills
- Dental knowledge
- Recordkeeping
- Manual Dexterity
- Patient Care Coordination
- Exam Room Preparation
- Dental assessment experience
- Customer Service
- Organizational Skills
- Scheduling
- Patient Outreach and Follow-Up
- Verbal and written communication
- Patient Flow Management
- Strategic Planning
- Medical Terminology
- Policy compliance
- Attention to Detail
- Patient Care
- Critical Thinking Skills
- Relationship Building
- Healthcare operations
- Case Management
- Proficient in Dentrix & Open Dental
- Administrative supervision
- Staff Management
Certification
- Dental Radiology Training - 05/2003-07/2003
- Implant Dentistry Training - 08/2006-04/2007
Languages
Spanish
Native or Bilingual
Timeline
Treatment Coordinator
Beach Smile Family Dentistry
06.2021 - Current
Dental Assistant
Dr Peter Epstein DMD. PA.
03.2003 - 06.2021
Bachelor of Science - Biological Science
Florida International University
Bachelor of Arts - Biology
Broward College
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