Cristian Bueno
Hollis,NY
Summary
Experienced and knowledgeable Information Technology professional with 3+ years experience seeks to contribute his training and acquired skills within a technical support and/or help desk role.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Field Technician
Super Pc Systems
08.2023 - Current
- Installed and configured operating systems and POS applications.
- Diagnosed and troubleshot hardware, software and network issues related to POS systems.
- Provided over the phone support to customers regarding any issues with their POS.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Robotics Intern
4tekies
05.2022 - 08.2022
- Tasked with developing a product using m5stack technology
- Developing using the MicroPython language
- Working with arduino boards, and other similar technologies (i.e Touch sensors, vibration motors, etc.)
IT Support Specialist
Holy Cross School
01.2019 - 04.2019
- Help with technical maintenance, and troubleshooting around the school
- Would help other coworkers with their assignments when it seemed like they were in trouble
- Gave input on projects and helped influence the outcome of certain projects
IT Support Specialist
Trinity Health
06.2018 - 08.2018
- Keep maintenance around the hospital by making sure all tech is in right order
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Loaded software, granted permissions, and configured hardware for new employees as part of onboarding process.
- Prepared new computers and mobile devices according to internal policies on standardized software and security deployments.
Education
Bachelor of Science - Information Technology
Pennsylvania State University
Abington, PA05.2023
High School Diploma -
Mercy Career & Technical
Philadelphia, PA05.2019
Skills
- Leading Software Development Teams
- Hardware Replacement
- Microsoft Active Directory
- Technical Support and Assistance
- Software and Hardware Implementation
- LAN and WAN Assessment
- Hardware Evaluation
Certification
- CompTIA IT Fundamentals
- CompTIA A+
Timeline
IT Field Technician
Super Pc Systems
08.2023 - Current
Robotics Intern
4tekies
05.2022 - 08.2022
IT Support Specialist
Holy Cross School
01.2019 - 04.2019
IT Support Specialist
Trinity Health
06.2018 - 08.2018
Bachelor of Science - Information Technology
Pennsylvania State University
High School Diploma -
Mercy Career & Technical
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