Provided advice on different bank products and financial options.
Opened, closed, and updated accounts for customers.
Balanced teller drawers and ATM cash.
Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
Store Manager
DKNY
11.2021 - 01.2023
Accomplishments: quarter over quarter improvements in company KPI’s, regional leader in customer acquisition, top performing results for fiscal October 2022 reaching #1 worldwide performance for sales to goal and top 10 company wide for quarter 3 2022.
Managing day to day sales and operations
Achieve exemplary customer service
Follow company initiatives to achieve daily, weekly, monthly and quarterly sales goals
Build a network of clientele and leverage social media and other platforms to connect with clients virtually and increase store sales volume via virtual selling models
Staff, train and develop store teams
Oversight of operational tasks such as payroll management and scheduling, staffing, cash management and paperwork
Analyzing traffic trends and business forecasts to appropriately staff and schedule the store
Ownership of the merchandise life cycle including shipment processing, physical inventory results, visual merchandising, POS accuracy
Assistant Store Manager
DKNY
11.2021 - 03.2022
Sales Manager
Sunglass Hut
05.2014 - 11.2021
Develop vast knowledge of current product
Process and order inventory to maximize profitability
Assist customers and ensure friendly and individualized customer experiences
Develop store strategic plans to achieve financial results
Drive sales by continuously identifying growth opportunities for individual and oersonal results
Network, recruit, and hire to staffing needs
Leverage company training materials for onboarding and consistent education