Cristian Hernandez
Miami,FL
Summary
Dynamic Property Development Representative with a proven track record at Sherwin-Williams, excelling in account development and customer relationship building. Achieved and surpassed sales targets by leveraging strong problem-solving skills and effective objection handling. Cultivated long-term client relationships, driving significant business growth through strategic prospecting and tailored solutions.
Overview
11
11
years of professional experience
Work History
Property Development Representative
Sherwin-Williams
04.2023 - Current
- Won new business by articulating full value of company's capabilities to prospects.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Achieved and exceeded monthly and annual sales targets.
- Developed successful strategies for identifying and converting prospective clients to long-term customers.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Informed customers of promotions to increase sales productivity and volume.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Store Manager
Sherwin-Williams
04.2021 - 04.2023
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Rotated merchandise and displays to feature new products and promotions.
Assistant Store Manager
Sherwin-Williams
04.2019 - 04.2021
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Lead Sales Associate
Sherwin-Williams
04.2017 - 04.2019
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
Sales Associate
Sherwin-Williams
06.2014 - 04.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Science - Computer Information Systems
Miami Dade College
Miami, FL06-2016
High School Diploma -
Miami Senior High School
Miami, FL06-2012
Skills
- Account development
- Customer relationship building
- Relationship development
- Objection handling
- Leads prospecting
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Adaptability and flexibility
Awards
2024 Leader's Club Award
2022 President's Club Award
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Property Development Representative
Sherwin-Williams
04.2023 - Current
Store Manager
Sherwin-Williams
04.2021 - 04.2023
Assistant Store Manager
Sherwin-Williams
04.2019 - 04.2021
Lead Sales Associate
Sherwin-Williams
04.2017 - 04.2019
Sales Associate
Sherwin-Williams
06.2014 - 04.2017
Associate of Science - Computer Information Systems
Miami Dade College
High School Diploma -
Miami Senior High School
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