Cristian Oxlaj Velasquez
Washington
Summary
Proven to excel in high-pressure environments, I enhanced service quality at St Anselm by adeptly managing multiple tables and leveraging my strong work ethic. My expertise in guest engagement , complemented by creating new cocktail recipes at Masseria, showcases my ability to significantly contribute to team success and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Server
St Anselm
10.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server Assistant
Masseria
12.2022 - 11.2023
- Gained extensive knowledge of liquor brands, wine varietals, beer styles, and mixers to provide knowledgeable recommendations for guests.
- Collaborated with bartenders to create new cocktail recipes, increasing menu variety and appeal.
- Supported bartenders with essential tasks, resulting in more efficient bar operations.
Food Runner
Joe's Seafood, Prime Steak & Stone Crab
02.2017 - 12.2022
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
Education
High School Diploma -
Northwestern High School
7000 Adelphi RD Hyattsville MD06-2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Server
St Anselm
10.2023 - Current
Server Assistant
Masseria
12.2022 - 11.2023
Food Runner
Joe's Seafood, Prime Steak & Stone Crab
02.2017 - 12.2022
High School Diploma -
Northwestern High School
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