Summary
Overview
Work History
Education
Skills
Languages
Timeline
Assessments
Generic

Cristian Pena

Marina,CA

Summary

Professional crew member with strong focus on team collaboration and achieving results. Versatile and dependable, capable of adapting to changing needs and providing consistent support. Skilled in effective communication, task prioritization, and maintaining high standards in all responsibilities. Ready to contribute to dynamic team environment and deliver impactful results.

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

12
12
years of professional experience

Work History

Team Crew Member

Cinnabon Bakery
07.2024 - 01.2025
  • Promoted teamwork through active listening and open communication, fostering a positive work culture among crew members.
  • Restocked customer and crew areas with necessary supplies and rotated stock as required.
  • Boosted customer satisfaction by consistently providing friendly, efficient service during peak hours.
  • Increased repeat business through exceptional customer service interactions that built strong relationships with patrons.
  • Accepted money and processed customer payments with high accuracy and efficiency.

Crew Member

Chipotle
04.2024 - 06.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Line Cook Supervisor

Wingstop
03.2013 - 06.2024
  • Streamlined communication between front-of-house and back-of-house staff, reducing order errors and enhancing guest satisfaction.
  • Mentored junior cooks for improved cooking techniques, resulting in higher quality dishes and increased customer satisfaction.
  • Overhauled kitchen organization system, increasing workspace functionality and expediting meal preparation times.
  • Addressed customer complaints promptly, demonstrating commitment to exceptional service and fostering repeat business.
  • Collaborated with management to set performance standards, leading to a more consistent dining experience for guests.

Stocker

Walmart
08.2022 - 11.2023
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Greeted customers and directed to requested products.
  • Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.

Amazon Delivery Driver

Crew Point Logistics LLC
03.2021 - 02.2022
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Loaded truck and properly secured items to prevent damage for deliveries.

Office Assistant

Rucka, O'Boyle, Lombardo & McKenna
06.2018 - 03.2019
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by organizing files and maintaining a clean workspace.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.

Education

High School Diploma -

Everett Alvarez High School
Salinas, CA
05.2016

Skills

  • Culinary skills
  • Food preparation experience
  • Food safety management
  • Initiative-taking
  • Kitchen team leadership
  • Proficient in delivery logistics
  • Positive attitude
  • Management oversight skills
  • Strong work ethic
  • Leadership qualities
  • Food safety
  • Willingness to learn

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Team Crew Member

Cinnabon Bakery
07.2024 - 01.2025

Crew Member

Chipotle
04.2024 - 06.2024

Stocker

Walmart
08.2022 - 11.2023

Amazon Delivery Driver

Crew Point Logistics LLC
03.2021 - 02.2022

Office Assistant

Rucka, O'Boyle, Lombardo & McKenna
06.2018 - 03.2019

Line Cook Supervisor

Wingstop
03.2013 - 06.2024

High School Diploma -

Everett Alvarez High School

Assessments

  • Delivery driver — Familiar
  • January 2022
  • Interpreting instructions or signs and solving problems
  • Full results: Familiar
  • Work style: Reliability — Proficient
  • Tendency to be reliable, dependable, and act with integrity at work
  • Full results: Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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