
Experienced professional offering abilities in E-commerce, coordination, customer service, music industry experience, Skilled in using Adobe apps, Shopify, Salesforce, Google, and Microsoft Office suite to enhance team operations and workflow efficiency.
- E-commerce oriented role for assisting with fan services/Customer service queries for orders placed through Shopify and Salesforce. All handled through email/ticketing via Zendesk
- Working with digital & physical music releases, merch for artist and their webstore build or webstore changes.
- VIP packages for shows and tickets
- 2nd line tech associate, working with any gaming issues on platform.
- Worked with vendors by submitting INC tickets through several incident platforms depending on the game used.
- Sales associate, sold phone plans & devices. Also manage/coach team and assisted with any store issues in regards to stock and numbers.
- Sales associate for Mens Fragrance and helped manage/coach team.
- Helped Promote and also assisted with sales.