Cristian Rodriguez
New York
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
18
18
years of professional experience
Work History
Assistant Store Manager
PetSmart
Brooklyn
06.2020 - Current
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Strengthened customer/client retention by offering diligent customer service.
- I supervised a team of employees, maintaining a positive and productive atmosphere to enhance the employee experience.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Promoted available products and services to customers during service, account management, and order calls.
- Resolved customer complaints promptly and efficiently.
Merchandising & Inventory Leader
PetSmart
Brooklyn
06.2016 - 06.2020
- Ensuring the efficient execution of monthly strategic Merchandising Plan
- Fostering a culture of CARE for Customers and Associates
- Keeping a day-day Merchandising standards for a great shopping experience
- Execution of plan-o-grams, promotional locations, and pricing
- Inventory management of all non-Live goods within the store
- Fulfillment & Audits of ISPU Program (In Store Pick-ups)
- Forklift Certified for Operating & Inspection
Inventory & Pricing Department Manager
Unleashed by Petco
New York
06.2011 - 05.2016
- Acquired the status of third lowest shrink in the entire company by ensuring accurate counts, keeping POGs up to date and maintaining proper pricing/labeling (2015)
- Managed over 30 employees throughout my career while building their knowledge and skill set required to perform the duties assigned to them
- Maintained Opening/Closing procedures were done properly and efficiently while also being responsible for deposit pick-ups and change orders
- Provided the highest community experience by educating our guests on proper pet nutrition, healthcare needs and training practices
Carpenter
Youth Action Programs & Homes
New York
01.2007 - 09.2008
- Prepared hundreds of layouts for thousands of projects by expanding my knowledge of blueprints
- Installed floorboards, sheetrock, stubs and molding while working with a large team ensuring our efficiently and quality
Education
Liberal arts -
Borough of Manhattan Community College
GED - Law & Public Service
George Washington High School
Skills
- Employee training
- Staff supervision
- Customer service
- Sales promotion
- Employee scheduling
- Team management
- Team building
- Attention to detail
References
References upon request
Timeline
Assistant Store Manager
PetSmart
06.2020 - Current
Merchandising & Inventory Leader
PetSmart
06.2016 - 06.2020
Inventory & Pricing Department Manager
Unleashed by Petco
06.2011 - 05.2016
Carpenter
Youth Action Programs & Homes
01.2007 - 09.2008
Liberal arts -
Borough of Manhattan Community College
GED - Law & Public Service
George Washington High School
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