Jesus Antonio Flores
Fort Worth,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Retail Banking Representative
Woodforest National Bank
11.2023 - Current
- Supported branch operations by maintaining an organized work environment, stocking supplies, making deposits at the end of each day.
- Educated clients on various financial products to help them make informed decisions and achieve their financial goals.
- Conducted regular audits of cash drawers, ensuring accurate handling of transactions and compliance with bank policies.
- Provided support during bank mergers or system upgrades, assisting colleagues in adapting to new processes and technology.
- Followed through on risk and compliance processes and policies to safeguard customer assets, maintain privacy and act in best interest.
- Assisted customers with banking needs and inquiries.
- Educated customers on online banking and mobile banking applications.
Long Haul Truck Driver
Raider Express
04.2023 - 11.2023
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
Retail Sales Representative
T-Mobile TPR
01.2020 - 04.2023
- Increased sales and customer satisfaction through personalized servicing.
- Increased sales by offering advice on purchases and promoting additional products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Recommended merchandise to customers based on needs and preferences.
- Logged reports, expenses, receipts, and sales in company database.
- Greeted customers and helped with product questions, selections, and purchases.
- Welcomed customers and provided assistance in locating and purchasing products.
Donut Fryer
Manna Donuts
08.2016 - 01.2020
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Maintained clean and organized appearance for all restaurant areas to attract and retain customers
- Kept detailed records of sales, payments and completed or in-progress deliveries
- Communicated customer complaints, requests and feedback to company management for swift resolution
- Baked, decorated and displayed donuts per guidelines.
- Kept workstation and area around workstation neat and clean.
- Rotated product in coolers and freezers according to FIFO processes.
- Maintained composure and work quality while under stress.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
Education
High School Diploma -
Paschal High School
Fort Worth, TXSkills
- Materials management
- Material packaging
- Production scheduling
- Relationship building
- Inventory control
- Supervisory experience
- Bilingual Spanish/English
- Working night shift
- Tractor Trailer Driving
- Trip Planning
- Weight Limits
- DOT Requirements
- Commercial Driving
- Goal-oriented mindset
- Cash handling expertise
- Sales proficiency
- Consumer Banking
- Exceptional customer service
Languages
Spanish
Native or Bilingual
Timeline
Retail Banking Representative
Woodforest National Bank
11.2023 - Current
Long Haul Truck Driver
Raider Express
04.2023 - 11.2023
Retail Sales Representative
T-Mobile TPR
01.2020 - 04.2023
Donut Fryer
Manna Donuts
08.2016 - 01.2020
High School Diploma -
Paschal High School