Cristian Williams
Las Vegas
Summary
Motivated individual with extensive experience in the retail industry. Proven ability to quickly learn new processes and procedures, build relationships, and manage multiple challenging tasks. Skilled in providing outstanding customer service, training and supervising staff, and ensuring store operations run smoothly and efficiently. Well-versed in working with POS systems and implementing loss prevention strategies.
Overview
6
6
years of professional experience
Work History
Client Advisor
Eleventy USA
11.2024 - Current
Assistant Store Manager
Stance
07.2023 - 11.2024
- Assist the store manager with all store operations including opening and closing procedure, scheduling, budget control etc
- Lead a staff of 8+ employees; Provide guidance to help unblock selling/customer service roadblocks that impact our business
- Plan and oversee in-store promotions that helped raise in-store traffic
- Manage client relationships to gain repeat business and ensure brand loyalty
Keyholder
Maison Margiela
02.2023 - 07.2023
- Apart of the opening in remote market, assisted in product knowledge training, as well as customer engagement training based on Margiela standards
- Responsible for all opening and closing procedures
- Develop ongoing client relationships to deepen brand loyalty
- Engage with high profile clients and book personal shopping appointments discreetly
Client Advisor
Palm Angels
01.2022 - 02.2023
Team Lead
Undefeated
11.2018 - 01.2022
- Responsible for store opening and closing procedures
- Maintain cross selling goals
- Assist with store operations including shipping and receiving
- Maintain flawless visual execution
- Developing clientele for new launches and personal styling appointments
- Create excellent client experiences
Education
High School Diploma -
Odyssey Chart School
Las Vegas, NV05.2019
Skills
- Client Development
- Personal Styling
- Inventory Management
- Operations
- Sales
- Customer Satisfaction
- Client Relationship Management
Timeline
Client Advisor
Eleventy USA
11.2024 - Current
Assistant Store Manager
Stance
07.2023 - 11.2024
Keyholder
Maison Margiela
02.2023 - 07.2023
Client Advisor
Palm Angels
01.2022 - 02.2023
Team Lead
Undefeated
11.2018 - 01.2022
High School Diploma -
Odyssey Chart School
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