Stephanie Yuan

El Monte,CA

Overview

years of professional experience

Tiffany & Co

Pasadena

03.2016 - Current

Consistently exceeding sales plan since 2016
In 2021 made $5.3million in sales including $2million high jewelry sales
Received consistent high marks each year on performance reviews, including 'Exceeds Expectations' ratings
Maintaining a strong, active clientele
Contributed to improvement of store's customer experience metrics by encouraging engagement for better in-store experiences
Partnering with Store Director and Team Managers to assist in supervising, developing, training the new team members

Hermès

Los Angeles, CA

02.2014 - 03.2016

Answering all client inquiries and providing extensive product knowledge to boost sales
Building lasting relationships with international customers and maintaining returning customer base
Maintaining organization of boutique through merchandising and stocking
Projecting luxury style and brand image of Hermès
Providing highest standard of client services and executing retail transactions
Consistently surpassing assigned sales and productivity goals.
Built customer loyalty and retention by delivering excellent shopping experiences.

Bottega Veneta - DFS Group Limited, LVMH

Los Angeles, CA

09.2013 - 02.2014

Pasadena City College

Pasadena, California

06.2013

University of Shanghai Art Center

Shanghai, China

02.2006