Stephanie Yuan
El Monte,CA
Overview
11
11
years of professional experience
Work History
CLIENT ADVISOR
Tiffany & Co
Pasadena
03.2016 - Current
- Consistently exceeding sales plan since 2016
- In 2021 made $5.3million in sales including $2million high jewelry sales
- Received consistent high marks each year on performance reviews, including 'Exceeds Expectations' ratings
- Maintaining a strong, active clientele
- Contributed to improvement of store's customer experience metrics by encouraging engagement for better in-store experiences
- Partnering with Store Director and Team Managers to assist in supervising, developing, training the new team members
SALES ASSOCIATE
Hermès
Los Angeles, CA
02.2014 - 03.2016
- Answering all client inquiries and providing extensive product knowledge to boost sales
- Building lasting relationships with international customers and maintaining returning customer base
- Maintaining organization of boutique through merchandising and stocking
- Projecting luxury style and brand image of Hermès
- Providing highest standard of client services and executing retail transactions
- Consistently surpassing assigned sales and productivity goals.
- Built customer loyalty and retention by delivering excellent shopping experiences.
SALES ASSOCIATE
Bottega Veneta - DFS Group Limited, LVMH
Los Angeles, CA
09.2013 - 02.2014
- Providing high-end customer service
- Managing inventory to ensure optimal availability of products.
Education
ASSOCIATES DEGREE IN ART -
Pasadena City College
Pasadena, California06.2013
FINE ARTS AND GRAPHIC -
University of Shanghai Art Center
Shanghai, China02.2006
Skills
- Windows and Mac OS: Microsoft Office Suite
- Luxury goods
- High Jewelry
- Client development
Awards
- DFS North America Chairman's Club winner
- DFS Employee of the year 2015
- Tiffany & Co. 2022 -2019 Year of Platinum Achievement
Timeline
CLIENT ADVISOR
Tiffany & Co
03.2016 - Current
SALES ASSOCIATE
Hermès
02.2014 - 03.2016
SALES ASSOCIATE
Bottega Veneta - DFS Group Limited, LVMH
09.2013 - 02.2014
ASSOCIATES DEGREE IN ART -
Pasadena City College
FINE ARTS AND GRAPHIC -
University of Shanghai Art Center