Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Websites
References
Timeline
Generic

Cristian Zamora

Shingle Springs,California

Summary

Outgoing Barber student pursuing flexible part-time employment with weekend and evening shift options. Dependable Lead Sales Associate with 6 years of hands-on experience supervising sales department. Focused on boosting customer satisfaction and revenue. Seasoned in handling customer relations issues, providing feedback and coaching to sales team and monitoring and enforcing cash handling policies.

Overview

9
9
years of professional experience

Work History

Sales Lead

Trek Bicycle
El Dorado Hills, CA
08.2023 - Current
  • Provided training sessions for new employees on sales techniques, procedures.
  • Delivered quality customer service while cultivating client satisfaction and loyalty.
  • Promoted positive culture of teamwork and inclusion, increasing employee morale.
  • Operated register, handled cash and processed credit card transactions.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Assisted staff with selling process to meet and exceed individual and company sales goals.
  • Led sales team to consistently deliver customer service, generating maximum sales potential.

Demo Sales Associate

Sierra-at-Tahoe
South Lake Tahoe, CA
12.2022 - 04.2023
  • Researched and tested products and practiced demonstrations before conducting live presentations.
  • Demonstrated products to customers, answering questions and providing information about features, benefits and warranties.
  • Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
  • Stayed in peak physical condition with high stamina to meet challenging daily demands.
  • Observed individuals' progress and adjusted teaching style accordingly to ensure success.
  • Assisted with setting up courses and terrain parks for group lessons.

Retail Sales Associate

REI
Folsom, CA
01.2020 - 03.2023
  • Greeted customers to determine wants or needs.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Created price tags and merchandise signs for new items.
  • Used product knowledge to suggest items to match client needs.
  • Demonstrated knowledge of store products and services.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.

Manager in Training

In-N-Out Burger
Placerville, CA
01.2015 - 12.2019
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Delegating employee assignments, monitored progress and evaluated performance.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Recruited and trained new employees to meet job requirements.
  • Delegated work to staff, setting priorities and goals.
  • Resolved conflicts between employees or customers in a timely manner while maintaining professionalism.
  • Maintained inventories through spot checks, complete physical inventory and reordering.

Deckhand

Suntex Marinas
South Lake Tahoe, CA
  • Responsible for loading and unloading cargo, supplies, and passengers on the vessel.
  • Performed safety checks on all equipment and gear prior to use.
  • Fastened handling lines and moorings to prevent boats, barges and equipment from drifting away.
  • Performed minor cleaning to maintain deck, safety equipment and machinery.
  • Maintained a clean deck area through daily sweeping and scrubbing of surfaces.

Education

High School Diploma -

Union Mine High School
El Dorado, CA
05-2019

Skills

  • Stockroom Management
  • Sales Closing
  • Key Account Management
  • Pipeline Management

Affiliations

  • Participated in Hands for Hope
  • Loves the outdoors
  • I snowboard
  • Cycling is super fun!
  • I also love to work out
  • I am a Dog Dad and she is my world

Languages

Spanish
Professional

References

References available upon request.

Timeline

Sales Lead

Trek Bicycle
08.2023 - Current

Demo Sales Associate

Sierra-at-Tahoe
12.2022 - 04.2023

Retail Sales Associate

REI
01.2020 - 03.2023

Manager in Training

In-N-Out Burger
01.2015 - 12.2019

Deckhand

Suntex Marinas

High School Diploma -

Union Mine High School

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Cristian Zamora