Cristin Camp
Paso Robles,CA
Summary
Versatile and dynamic professional with a proven track record at Eden House at Carriage Vineyards, enhancing guest experiences through innovative event organization and strong guest relations management. Expert in leveraging local area knowledge and reservation software to boost revenue and build a loyal customer base. Skilled in staff training and fostering positive work environments, achieving significant improvements in service quality and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Innkeeper
Eden House at Carriage Vineyards
09.2020 - Current
- Organized special events for guests, such as wine tastings or guided tours, adding value to their stay experience.
- Built a loyal customer base through genuine connections with guests and proactive communication regarding updates or promotions at the inn.
- Created enticing packages that combined accommodations with local attractions or activities, increasing overall revenue during off-peak periods.
- Collaborated with local tourism organizations to promote the inn, resulting in increased bookings during peak seasons.
- Oversaw daily operations of the inn, ensuring all aspects ran smoothly from front desk management to food service coordination.
Assistant Manager
Dominos Pizza Inc.
10.2017 - 09.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
CNA
Country Care Assisted Living
08.2015 - 07.2019
- Organized special events for guests, such as wine tastings or guided tours, adding value to their stay experience.
- Built a loyal customer base through genuine connections with guests and proactive communication regarding updates or promotions at the inn.
- Created enticing packages that combined accommodations with local attractions or activities, increasing overall revenue during off-peak periods.
- Collaborated with local tourism organizations to promote the inn, resulting in increased bookings during peak seasons.
- Oversaw daily operations of the inn, ensuring all aspects ran smoothly from front desk management to food service coordination.
Education
Associate Of Arts - Psychology
San Diego City College
San Diego, CA06.2010
Associate Of Applied Science - Culinary Arts
Institute of Technology
Modesto, CA03.2010
Skills
- Staff Training and Development
- Local Area Knowledge
- Health and safety compliance
- Networking and relationship building
- Property Maintenance
- Reservation software
- Sales and Upselling
- Food and beverage knowledge
- Guest Relations Management
- Menu planning and design
- Housekeeping management
Certification
ServSafe Food Handlers. October 2024
Timeline
Innkeeper
Eden House at Carriage Vineyards
09.2020 - Current
Assistant Manager
Dominos Pizza Inc.
10.2017 - 09.2020
CNA
Country Care Assisted Living
08.2015 - 07.2019
ServSafe Food Handlers. October 2024
Associate Of Arts - Psychology
San Diego City College
Associate Of Applied Science - Culinary Arts
Institute of Technology
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