Summary
Overview
Work History
Education
Skills
Timeline
Generic

CRISTINA ALEMAN

Washington,DC

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

5
5
years of professional experience

Work History

Hostess

OCEAN PRIME
01.2023 - Current
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Team Leader

SOUTH BLOCK
01.2023 - 09.2023
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.

Server

HILL RESTAURANT GROUP
01.2019 - 01.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Education

No Degree -

Fairmont Heights High School
Capitol Heights, MD

Skills

  • Food Running
  • Guest Complaint Resolution
  • Guest Engagement
  • Dining Area Maintenance
  • Adaptability
  • Fluent Spanish
  • Verbal Communication
  • Active Listening
  • Attention to Detail
  • Code of Ethics
  • Fluent English

Timeline

Hostess

OCEAN PRIME
01.2023 - Current

Team Leader

SOUTH BLOCK
01.2023 - 09.2023

Server

HILL RESTAURANT GROUP
01.2019 - 01.2023

No Degree -

Fairmont Heights High School

Similar Profiles

CREATE PROFILE
CRISTINA ALEMAN