- Restaurant leader 2011-present
- Collaborated with local businesses and schools to create mutually beneficial partnerships.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Provided coaching to team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
- Develop Management staff for location and fostered a strong connection with team to support the organization beyond individual stores.
- Implement strategize and conduct research to optimize sales, including the induction of outside cashier.
- Achieving sales breaking results at Alamo becoming the first store to hit $6 Million and $7 Million.
- Achieved the Ray Kroc Award for Excellence in Restaurant Management.
- Dual Unit Manager 2016-2019
- Restaurant Leader to my primary location.
- Conducted regular visits to secondary location supervised and trained staff in customer service, food handling, safety protocols, food cost, labor and restaurant development.
- Assisted in the completion of proformas.
- Maintained detailed records of sales transactions and daily shift reports.
- Supervised dining room staff to ensure service levels and support guest needs.
- Financial analysis and improvement
- Conducted a thorough analysis of financial statements to identify areas of improvement or cost savings opportunities.
Awards Achieved
Ray Kroc 2023
Building the business 2023
Building the business 2020
People first 2017
Top profit 2014
Green & Growing 2012