Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cristina Borquez

Las Vegas

Summary

Dedicated and enthusiastic sales associate with nearly two years of hands-on experience in fast-paced retail environments. Proven ability to provide exceptional customer service while maintaining a positive and professional demeanor. Strong background in assisting customers with purchases, organizing inventory, and supporting daily store operations. Adept at building rapport with shoppers, handling transactions efficiently, and contributing to a team-oriented work culture. Committed to delivering a welcoming and smooth shopping experience for every guest. Eager to continue growing in the retail industry and contribute value to a dynamic team.

Overview

3
3
years of professional experience

Work History

Sales Associate

Forever 21
01.2023 - Current
  • Greet and engage with customers to provide a positive and friendly shopping experience
  • Assist shoppers in finding products that meet their style and needs, offering suggestions and product knowledge
  • Operate point-of-sale (POS) systems to handle cash, card, and mobile payments, as well as process returns and exchanges
  • Ensure merchandise is well-organized, properly tagged, and visually appealing according to store layout and seasonal promotions
  • Restock shelves and clothing racks throughout shifts, maintaining a clean and shoppable store environment
  • Collaborate with coworkers and supervisors to meet daily sales goals and support store initiatives
  • Resolve customer concerns quickly and professionally, enhancing overall satisfaction and loyalty
  • Maintain fitting room areas by organizing tried-on items, assisting customers, and following loss prevention guidelines

Education

GED -

Acceleration Academy
Las Vegas, NV
09-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening skills
  • Relationship building
  • Cash handling
  • Money handling
  • Store opening and closing

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Forever 21
01.2023 - Current

GED -

Acceleration Academy