Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cristina Cleveland

Tempe,AZ

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Shift Leader

Pizza Hut
Casa Grande, Arizona
04.2024 - Current
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Inspected food preparation areas to ensure proper sanitation standards were met at all times.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.

Substitute Paraprofessional

Mohawk Valley School District
Roll, AZ
08.2021 - 02.2024
  • Assisted teachers in preparing materials for classroom activities.
  • Organized and distributed classroom materials to students.
  • Provided assistance with individual or small group instruction, as needed.
  • Attended meetings and trainings related to job duties and responsibilities.
  • Developed positive relationships with students, parents, faculty, staff, administrators.
  • Encouraged collaboration among peers while promoting an inclusive atmosphere.

Assistant Manager

Maverick Machinery
Wellton, Arizona
05.2021 - 08.2023
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Gift Shop Manager

Dateland Travel Center
Dateland, Arizona
03.2016 - 10.2022
  • Conducted inventory of gift shop items, restocked shelves, and ordered new supplies as needed.
  • Reviewed invoices from suppliers for accuracy before authorizing payment.
  • Handled cash register duties including processing payments, issuing change.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Assisted in developing creative ideas for window displays that attracted customers into the store.
  • Provided customer service to shoppers, answered questions about products, and accepted payments for purchases.
  • Planned and implemented seasonal merchandise displays.

Education

High School Diploma -

Antelope Union High School
Wellton, AZ
05-2008

Skills

  • Customer Service Management
  • Safety processes and procedures
  • Positive Attitude
  • Professional Appearance
  • Cash Handling
  • Inventory Counts

Certification

  • ServSafe Certified as of July 11, 2024

Timeline

Shift Leader

Pizza Hut
04.2024 - Current

Substitute Paraprofessional

Mohawk Valley School District
08.2021 - 02.2024

Assistant Manager

Maverick Machinery
05.2021 - 08.2023

Gift Shop Manager

Dateland Travel Center
03.2016 - 10.2022

High School Diploma -

Antelope Union High School

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Cristina Cleveland