Cristina Evanusich
The Woodlands at Canterfield
West Dundee,IL
1
Certification
2027
years of professional experience
Detail-oriented leader with a strong background in event management and customer engagement. Recognized for coordinating large-scale events and implementing strategies that improve service quality and customer relationships.
Work History
Dining Room Supervisor
1 Year 6 Months- Supervised dining room operations, ensuring high standards of service and cleanliness.
- Trained and mentored staff of 25 on customer service protocols and dining procedures.
- Coordinated meal service schedules to optimize efficiency during peak hours.
- Assisted in maintaining inventory and ordering supplies for dining services.
- Implemented training programs that improved team performance and service quality.
- Improved team morale and productivity by providing ongoing support, recognition, and opportunities for professional growth
- Adhered to all health and safety regulations by training staff on proper food handling practices and monitoring compliance consistently.
- Leveraged feedback gathered from guests to develop new initiatives, policies and strategies to improve satisfaction with services and menu.
- Controlled expenses and boosted profitability by managing food and labor costs.
- Managed and reconciled monthly receipts to ensure proper billing to residents.
- Assisted residents with needs outside of the dining room as available.
- Worked closely with marketing team to help recruit new residents through special events.
- Planned, and managed events up to 200 people.
Brand Ambassador
- Engaged customers through product demonstrations and brand storytelling.
- Maintained knowledge of product features to address customer inquiries effectively.
- Coordinated merchandise displays to align with brand standards and aesthetics.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Communicated product information with confidence and educated consumers about company.
- Coordinated and planned travel and lodging for out of town trade shows.
International Trade Specialist
- Analyzed international trade regulations to ensure compliance with legal requirements.
- Coordinated documentation for import/export processes, enhancing efficiency and accuracy.
- Developed relationships with suppliers and logistics partners to optimize supply chain operations.
- Assisted clients in navigating complex import/export regulations, ensuring compliance and minimizing potential issues.
Education
High School Diploma
No Degree - Business Management
Skills
Customer service
Exceptional communication
Customer engagement
Team leadership qualities
Customer relationship building
Staff training
Scheduling
Event management experience
Business administration
Inventory control
Strong interpersonal skills
Problem-solving
Display set up and arrangement
Administrative functions
Trade shows
Certification
- Certified Food Safe Manager, Serv Safe - 2024 to current
Timeline
Dining Room Supervisor
The Woodlands at Canterfield
12.2024 - CurrentRead More
Brand Ambassador
Mr. Groom
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International Trade Specialist
Transcon Industries
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Bradley University
No Degree from Business Management
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Dundee Crown HS
High School Diploma
Read More