Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Cristina Kerceli

Cristina Kerceli

Chicago,IL

Summary

Results-driven property management professional with expertise in customer relationship management, vendor coordination, and conflict negotiation. Proven ability to enhance tenant satisfaction and streamline maintenance operations.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Property Manager

Horizon Realty Group
Chicago, IL
08.2025 - Current
  • Managed tenant communications and addressed inquiries promptly.
  • Coordinated property maintenance requests with vendors and contractors.
  • Conducted property inspections to ensure compliance with regulations.
  • Organized community events to enhance tenant engagement and satisfaction.
  • Handled resident complaints and expedited maintenance requests.
  • Inspected properties regularly to identify deficiencies and schedule repairs.

Lease Administrator

Horizon
Chicago, Illinois
01.2025 - 08.2025
  • Managed lease agreements and documentation for multiple properties within the organization.
  • Reviewed and processed lease applications, ensuring compliance with company policies.
  • Maintained accurate records of lease terms, renewals, and tenant information in databases.
  • Conducted regular audits of lease files to ensure completeness and accuracy of documentation.
  • Communicated effectively with property managers to streamline leasing operations.
  • Trained team members on leasing software and processes.

Leasing Agent

Group Fox
Chicago, Illinois
04.2023 - 03.2024
  • Assisted clients in selecting rental properties based on individual preferences.
  • Conducted property tours to showcase amenities and features to prospective tenants.
  • Managed lease agreements, ensuring compliance with company policies and regulations.

Broker

A.R.E Partners
Chicago, Illinois
04.2021 - 02.2023
  • Facilitated client communications to ensure clear understanding of market conditions.
  • Analyzed real estate trends to provide insights for investment strategies.
  • Negotiated terms of contracts to secure favorable agreements for clients.
  • Developed strong relationships with clients to enhance trust and collaboration.

Education

BBA - Sociology

University Of Bucharest
Bucharest
07-2016

Skills

  • Property management expertise
  • Tenant communications
  • Vendor management
  • Customer relationship management
  • Problem resolution
  • Conflict negotiation
  • Team collaboration
  • Licensed broker

Certification

  • Brokers Licence

Timeline

Property Manager

Horizon Realty Group
08.2025 - Current

Lease Administrator

Horizon
01.2025 - 08.2025

Leasing Agent

Group Fox
04.2023 - 03.2024

Broker

A.R.E Partners
04.2021 - 02.2023

BBA - Sociology

University Of Bucharest
Cristina Kerceli