Cristina Lizzul
Los Angeles,California
Summary
Well-versed in luxury hospitality environments, including fine dining, high-end retail, and hotel and Airbnb management, with a focus on seamless, high-touch guest service. Highly polished hospitality professional with 7+ years of experience across Los Angeles and Italy, specializing in delivering discreet, high-touch service in fast-paced, high-expectation environments. Recognized for maintaining the utmost standards of privacy and professionalism while creating seamless, personalized guest experiences.
Adept at anticipating needs, managing multiple priorities with composure, and communicating effectively across departments to ensure fluid operations. Brings a refined, guest-first approach rooted in warmth, attention to detail, and a deep understanding of luxury service standards. Consistently trusted to uphold brand integrity while fostering comfort, trust, and loyalty among an international clientele.
Overview
10
10
years of professional experience
Work History
Sales Associate
House of CB
Los Angeles, CA
02.2026 - Current
- Delivered discreet, high-touch service in a luxury retail setting, creating a seamless and personalized client experience
- Guided fittings with refined attention to detail, offering styling support while maintaining client comfort and privacy
- Managed POS operations, including transactions, returns, and exchanges, with accuracy and professionalism
- Maintained an immaculate sales floor and supported fluid coordination between front- and back-of-house to uphold brand standards
Sales Brand Ambassador
Ascent Talent
Los Angeles, CA
01.2021 - 02.2026
- Developed brand awareness through engaging product demonstrations and customer interactions.
- Implemented promotional strategies to enhance product visibility within retail environments.
- Collaborated with sales teams to align brand messaging across multiple channels.
- Trained new team members on brand standards and effective sales techniques.
- A list of brands I worked for are Nike, Halara, Blue Moon beer, Hennessy Beer, BTS merch, Seventeen merch, Arrowhead, Canon, Toyota, EY Photobooth, OZF wine, Ouai
Airbnb Manager
Residence San Mattia
Italy
03.2021 - 03.2023
- Oversaw guest experience and daily operations for a boutique hospitality property
- Managed reservations, communications, and guest relations with attention to detail
- Played a key role in developing service standards and operational procedures
- Coordinated across departments to ensure seamless stays for guests
- Built strong guest satisfaction through responsiveness and personalized service
Waitress
Fabiolous
Los Angeles
03.2019 - 03.2021
- Maintained a polished and professional presence in a fast-paced restaurant setting
- Delivered consistent, high-quality service while managing high guest volume
- Upheld strict health, safety, and operational standards
- Handled guest concerns with professionalism and efficiency
- Contributed to a welcoming, well-coordinated front-of-house environment
Translator and Interpreter
Ai Teachu
Los Angeles
01.2018 - 04.2020
- Translated complex documents from English to Italian and viceversa, ensuring clarity and accuracy.
- Interpreted live conversations for clients, facilitating effective communication across language barriers.
- Collaborated with cross-functional teams to enhance translation processes and service delivery.
- Edited and proofread translated materials to maintain high-quality standards and consistency.
- Accompanied some clients on trips, serving as a translator and assistant throughout the trip.
- Provided quality control over documents as required.
- Provided translation services in a variety of settings.
- Provided accurate translations of materials for distribution.
- Worked well independently and also with others.
- Operated with a committment to client satisfaction.
Waitress
Amarone Kitchen and Wine
Los Angeles, CA
03.2016 - 03.2019
- Delivered elevated, detail-oriented service in a high-volume Sunset Blvd dining environment
- Cultivated strong guest relationships, contributing to repeat clientele and a loyal customer base
- Provided thoughtful menu guidance, including wine knowledge and pairing suggestions
- Anticipated guest needs and maintained an attentive yet unobtrusive presence
- Managed multiple tables seamlessly while maintaining composure and service standards
- Communicated effectively with kitchen and staff to ensure a fluid dining experience
- Served a diverse, international clientele in English, Italian, and Spanish
Education
Bachelor of Arts - English Language And Literature
John Cabot University
Rome, Italy04.2021
Associate of Science - Film Production
The Los Angeles Film School
Los Angeles, CA06-2017
Skills
- Customer service
- International collaboration
- Teamwork and collaboration
- Time management
- Problem-solving skills
Languages
English
Native or Bilingual
Italian
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Associate
House of CB
02.2026 - Current
Airbnb Manager
Residence San Mattia
03.2021 - 03.2023
Sales Brand Ambassador
Ascent Talent
01.2021 - 02.2026
Waitress
Fabiolous
03.2019 - 03.2021
Translator and Interpreter
Ai Teachu
01.2018 - 04.2020
Waitress
Amarone Kitchen and Wine
03.2016 - 03.2019
Bachelor of Arts - English Language And Literature
John Cabot University
Associate of Science - Film Production
The Los Angeles Film School