Cristina Lopez
Woodside
Summary
Dynamic Office Manager at CxRA with a proven track record in enhancing workflow efficiency and implementing effective administrative policies. Skilled in project management and recruitment, I excel in fostering collaborative teamwork and driving operational success. My strong communication abilities and analytical problem-solving skills have consistently led to improved processes and employee satisfaction.
Overview
13
13
years of professional experience
Work History
Office Manager
CxRA
Woodside
02.2024 - Current
- Enhanced workflow efficiency by managing daily office operations effectively.
- Implemented comprehensive policies for improved administrative processes in the office.
- Recruited and trained new employees, fostering knowledge of company programs.
- Conducted employee discipline reviews, addressing performance-related issues promptly.
- Collaborated with external agencies for specialized recruitment needs and talent sourcing.
- Maintained detailed records within Applicant Tracking System for accountability.
- Organized corporate events by coordinating logistics and requirements efficiently.
- Facilitated communication between departments to promote collaborative project execution.
- Coordinated meetings, ensuring all materials were prepared in advance.
Administrative Assistant & Catechist
St. Sebastian Church
Woodside
09.2023 - 01.2024
- Virtus Certified. Provided Daily coordination and administrative support to the Faith Formation Program.
- Organized and maintained up-to-date Student and Family records.
- Successfully created Student Archive system while focused on eliminating redundancy.
- Facilitated Sacramental preparations for First Reconciliation, Eucharist and Confirmation.
- Coordinated Student Retreat and Community events, created Food Cost analysis.
- Effectively communicated with Parishioners, Support Volunteers, Catechists, and other Ministers on Parish level.
Executive Assistant
Major Homes Corp.
07.2020 - 11.2022
- Successfully provided administrative support overseeing daily operations to Executive team and Project team.
- Prepared and processed financial documents and contracts.
- Managed access to highly confidential documents, prepared reports and drafted agendas.
- Overall Calendar management.
- Coordinated and arranged travel itineraries, including transportation, and hotel & dining accommodations.
- Tracked insurance, permits, and inspections needed for deadline driven contracts throughout Tri-state area.
Executive Food & Beverage Administrator
Crafted Hospitality
07.2018 - 10.2019
- Coordinated operations and assisted in overseeing all facets within Food, Beverage and Events Departments to maintain quality standards.
- Successfully collaborated menus and managed staff to ensure efficient service.
- Created BEOs for Departments within The Beekman Hotel to ensure efficient dining service.
- Actively scheduled vendors for repairs related to maintenance and reported to C-suite executive managers on weekly inventory basis.
- Interfaced with Hotel executives, collaborated to address and execute needs of Crafted Hospitality & The Beekman Hotel.
Wine Representation Sales, Education, Banquet Captain
Raphael & Paumanok Vineyards
11.2015 - 06.2018
- Acquired new business in Wine Distribution Sales Territories while presenting information on the growing region, Winery history, Vinification techniques, and philosophies.
- Successfully hosted onsite Wine Tasting Education and acquired new Wine Club Members.
- Promoted a fun and welcoming atmosphere.
- Ensured Guest satisfaction above expectations to existing standards.
- Developed systems to reduce waste and increase Guest satisfaction.
- Managed and participated in both offsite & onsite events.
- Performed inventory and daily financial bookkeeping procedures.
Head Sommelier
BETONY
06.2013 - 08.2015
- Successfully managed Wine Operations and Guest experiences in a luxury NY Times 3-star/1 Michelin setting.
- Recommended wines based on guest taste preference, occasion, and budget.
- Developed and led service training programs for staff focusing on wine and beverage operations.
- Monitored beverage costs and performed inventory control.
- Consulted with guests to ensure satisfaction while warmly responding to problems or complaints.
- Awarded Wine Immersion Scholarships by Napa Valley Vintner Association and Camp Schramsberg focused on vinification techniques, tasting workshops, and career development.
Education
Enrolled Agent Prep Course -
Molloy College
Rockville Centre, NY01.2026
Tax Return Preparer -
ACE Professional @LaGuardia Community College
Queens, NYMastering QuickBooks Certified -
Intuit QuickBooks Training
New York, NYCertified Sommelier -
Court of Master Sommeliers
New York, NYCulinary Arts Certified -
NYRS
New York, NYA.A -
Queensborough Community College
Bayside, NYSkills
- Operations management expertise
- Proficient in Microsoft Office
- Accounting knowledge
- Customer relationship management
- Project management coordination
- Scheduling and calendar management
- Recruitment processes and Onboarding
- event execution strategies
- Compliance strategies and management
- Prioritization and planning skills
- Effective verbal and written communication
- Collaborative teamwork across functions
- Technical troubleshooting proficiency
- Administrative functions support
- Analytical problem-solving abilities
- deadline-oriented approach
References
Available upon request.
Leadership Experience
Successfully guided a team to achieve outstanding results while fostering an environment of collaboration and maintaining high levels of morale and employee engagement.
Communication Skills
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Timeline
Office Manager
CxRA
02.2024 - Current
Administrative Assistant & Catechist
St. Sebastian Church
09.2023 - 01.2024
Executive Assistant
Major Homes Corp.
07.2020 - 11.2022
Executive Food & Beverage Administrator
Crafted Hospitality
07.2018 - 10.2019
Wine Representation Sales, Education, Banquet Captain
Raphael & Paumanok Vineyards
11.2015 - 06.2018
Head Sommelier
BETONY
06.2013 - 08.2015
Enrolled Agent Prep Course -
Molloy College
Tax Return Preparer -
ACE Professional @LaGuardia Community College
Mastering QuickBooks Certified -
Intuit QuickBooks Training
Certified Sommelier -
Court of Master Sommeliers
Culinary Arts Certified -
NYRS
A.A -
Queensborough Community College