Cristina Pabon
Contact Info
Davenport,FL
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. I'm reliable and confident in handling reservations, seating arrangements and wait times. Trainable and committed to creating warm and inviting atmosphere for the guest.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
1
1
Language
Work History
Hostess
Landry's Trex Cafe
Orlando, FL
01.2024 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Provided patrons with estimated waiting times during peak service hours.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Babysitter
Family Members
Orlando, FL
05.2021 - 12.2023
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Developed system for efficiently managing daily routines, reducing morning stress.
Education
High School Diploma -
Ridge Community High School
Davenport, FL 08.2018 - 05.2022
Skills
Customer service
Effective multitasking
Complaint handling
Guest engagement
Customer service expertise
Event planning
Food safety
Reliability
Problem-solving abilities
Attention to detail
Timeline
Hostess
Landry's Trex Cafe
01.2024 - Current
Babysitter
Family Members
05.2021 - 12.2023
High School Diploma -
Ridge Community High School
08.2018 - 05.2022
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