Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
Dick's Sporting Goods, Inc
Chula Vista, CA
04.2019 - Current
Manage the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Supervise a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
Conduct regular performance reviews with staff members to assess individual progress and set goals for future development.
Direct day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Supervise warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
Retail Sales Associate
Crazy 8
El Cajon, CA
12.2017 - 04.2019
Established personal connections with customers, exceeding customer service expectations.
Stocked, replenished, and organized inventory with accuracy and efficiency.
Maintained visual merchandising standards and ensured a clean and organized sales floor.