Cristina Rodriguez
Douglas
Summary
Motivated Business student pursuing a career in finance, with over three years of retail leadership and customer service experience. Recognized for strong problem-solving, communication, and organizational skills, with a proven ability to manage teams, resolve issues, and deliver results in fast-paced environments. Eager to apply analytical thinking, attention to detail, and leadership strengths to contribute to the finance industry while continuing to grow professionally.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
Lowe's
07.2023 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted customers in product selection, demonstrating knowledge of features and benefits.
- Adapted quickly to new processes, enhancing efficiency in daily operations.
- Collaborated with team members to enhance service delivery and improve customer satisfaction.
- Learned company policies and procedures to ensure compliance during customer engagements.
Sales Associate
Hibbett Sports
02.2022 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Managed inventory levels, ensuring adequate stock availability and organization.
- Trained new staff on sales techniques and customer service standards.
- Implemented visual merchandising strategies to enhance store presentation and appeal.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
BBA - Finance
Valdosta State University
Valdosta, GA05-2027
Associate of Science - Business Administration
South Georgia State College
Douglas, GA12-2024
Skills
- Customer service
- Support resolution skills
- Conflict resolution
- Effective team engagement
- Excellent interpersonal and communication skills
- Skilled at adapting to rapid changes
Languages
Spanish
English
Timeline
Customer Service Associate
Lowe's
07.2023 - Current
Sales Associate
Hibbett Sports
02.2022 - Current
BBA - Finance
Valdosta State University
Associate of Science - Business Administration
South Georgia State College
Similar Profiles
Anastasia MelendezAnastasia Melendez
Sales Associate at Lowe'sSales Associate at Lowe's
Jessica KennedyJessica Kennedy
Night Stocker/Receiver at Lowe'sNight Stocker/Receiver at Lowe's
Austin UptainAustin Uptain
Lowe's Associate/Loader and Unloader at Lowe'sLowe's Associate/Loader and Unloader at Lowe's
Ben RobinsonBen Robinson
IT Support Technician at Deep River and District HealthIT Support Technician at Deep River and District Health
Robert SalazarRobert Salazar
Safety Coordinator at Pilgrim PrideSafety Coordinator at Pilgrim Pride