Professional manager with strong focus on team collaboration and achieving results. Proven ability to lead and develop teams, adapt to changing needs, and drive operational success. Skilled in strategic planning, performance management, and relationship building. Reliable and consistently deliver on organizational goals.
Overview
10
10
years of professional experience
Work History
District Manager
Gmet Communications Cricket Wireless
02.2021 - Current
Supervised various locations, enforcing high-quality standards of operation.
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
Cultivated strong relationships with store managers, offering guidance and support to achieve their targets.
Optimized staffing levels to match store traffic patterns, improving customer service and reducing labor costs.
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Cricket Brand Ambassador
T-ROC
03.2019 - 01.2020
Communicated product value, quality and style to educate and entice potential customers.
Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
Set up and broke down promotional booths and tents, talked to potential customers and helped store associates sign up new accounts.
Snapped photographs to use on social media channels for promotional campaigns.
Analyzed consumer usage patterns to identify trends and target key demographics.
Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
Field Sales Representative
Mosaic North America
09.2018 - 01.2019
Maintained responsibility for 120 accounts within assigned territory, consistently touching base to assess needs and satisfaction.
Demonstrated products and specific features at customer locations and special events.
Developed and presented educational pitches detailing practical and financial product benefits.
Traveled throughout assigned territory to audit existing dealers
Conducted research to monitor market conditions and industry competitors.
Enhanced product exposure to customers by negotiating display position for our seven wireless brands
Enhanced success of advertising strategies by boosting engagement through social media and other digital marketing approaches.
Regional Sales Manager
Metro PCS
03.2015 - 09.2018
Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes
Effectively recruited and hired highly talented individuals bringing exceptional skills and expertise to sales team.
Monitored weekly, monthly and quarterly achievement goals.
Worked with clients to find solutions according to specific needs and budgets and grew customer base through excellent services.
Executed successful promotional events
Perform payroll functions and disbursed funds from cash accounts to pay bills or invoices, keep ecord and ensure accounts are balanced
Sales Representative
Boost Mobile
08.2014 - 03.2015
Increased revenue by acquiring new customers and determining needs to offer relevant products.
Evaluated inventory and optimizing strategies to meet customer demands.
Utilized professional sales techniques to persuasively communicate with clients.
Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills.
Recommended accurate and effective solutions to customers after identifying problems.
Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
Education
High School Diploma -
Central Crossing High School
Grove City, OH
11 2018
Skills
Leadership skills
Recruiting and hiring
Strategic planning
Customer service
Education
Grove City, OH
Languages
Spanish
Native or Bilingual
Timeline
District Manager
Gmet Communications Cricket Wireless
02.2021 - Current
Cricket Brand Ambassador
T-ROC
03.2019 - 01.2020
Field Sales Representative
Mosaic North America
09.2018 - 01.2019
Regional Sales Manager
Metro PCS
03.2015 - 09.2018
Sales Representative
Boost Mobile
08.2014 - 03.2015
High School Diploma -
Central Crossing High School
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