Cristina Sanchez
Dollar Tree
HESPERIA,CA
16
years of professional experience
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Work History
Cashier
2 Years 9 Months- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and store policies.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and debit transactions accurately.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Maintained accurate cash drawer balances and performed end-of-day reconciliation.
- Processed customer transactions efficiently using point-of-sale (POS) systems.
Secretary
4 Years 2 Months- Managed scheduling and coordination of appointments for project managers and contractors.
- Streamlined office operations by implementing efficient filing systems and document management practices.
- Assisted in preparing project proposals and contracts, ensuring accuracy and compliance with company standards.
- Facilitated communication between clients and team members, enhancing collaboration on painting projects.
- Oversaw inventory management, tracking supplies to ensure timely procurement for ongoing projects.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
Sales Associate
9 Years 2 Months- Delivered exceptional customer service, resolving inquiries and enhancing customer satisfaction.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Collaborated with team members to achieve sales targets and improve store performance.
- Trained new associates on product knowledge and effective sales techniques.
- Developed promotional displays that increased customer engagement and product visibility.
- Analyzed sales trends to identify opportunities for upselling and cross-selling products.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Led initiatives to streamline checkout processes, reducing wait times for customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Mentored junior staff, fostering a collaborative environment focused on personal growth and development.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Education
- Clinical Child Psychology
High School Diploma
Skills
Customer service
Work ethic and integrity
Patience and empathy
Time management skills
Reliability and punctuality
Written and verbal communication
Complex Problem-solving
Issue resolution
Attention to detail
Sales expertise
Decision making aptitude
Cash drawer balancing
Timeline
Cashier
Dollar Tree
08.2023 - 05.2026Read More
Secretary
PG Painting Contractors
05.2019 - 07.2023Read More
Sales Associate
AT&T
02.2010 - 04.2019Read More
Cerritos College
from Clinical Child Psychology
Read More
Montclair High School
High School Diploma
Read More