Sing, Travel, Continuing Education
Cristina Serrano
Customer Service Relations Specialist
Garfield,NJ
Summary
Objective: To acquire a position where my interpersonal skills and professional experiences can be utilized to continue my growth within the company.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Client Service Supervisor
AAA Communications, LLC
Pine Brook, NJ
06.1997 - 03.2020
- Provided customer service and managed the front of office
- Achieved specific team objectives and collection activity
- Provided communications technology and devices to community events as well as larger notable organizations
- Processed, organized, and implemented orders in the inventory system and the accounting system
Administrative Assistant
CSS Testing Lab
Garfield, NJ
05.1996 - 06.1997
- Generated reports and typed letters in Word
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Managed Access databases converting complex data into easy-to-interpret data
- Supported the personnel in a small office environment
Education
HSE Program -
Bergen Community College
Hackensack, NJ 07.2020 - Current
Diploma -
Dover Business College
Paramus, NJ 09.1995 - 04.1996
Skills
Data Management
Organization and Time Management
Problem-Solving
Dependable and Responsible
Interests
Timeline
HSE Program -
Bergen Community College
07.2020 - Current
Client Service Supervisor
AAA Communications, LLC
06.1997 - 03.2020
Administrative Assistant
CSS Testing Lab
05.1996 - 06.1997
Diploma -
Dover Business College
09.1995 - 04.1996