Cristina Sierra

• Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service. Built rapport with passengers through engaging conversations, fostering a sense of trust and reliability in service delivery.

Supported physician in administering intramuscular and spinal injections.

Coordinated procedures for operating room and outpatient center. Managed electronic medical records. Efficiently send and receive faxes and emails. Distributed mail to appropriate departments.

Assisted physician with intramuscular and spinal injections. Maintain patient balance electronic medical record. Maintain medical supply inventory. Schedule appointments for patient injections.

• Supported office staff and operational requirements with administrative tasks. Organized essential medical documents, streamlining access to vital information for healthcare providers during appointments. Managed multi-line phone system and pleasantly greeted patient. Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.

• Helped patients with self-feeding and assisted feeding, based on individual needs. Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.