CRISTOBAL CORTES
Bakersfield,CA
Summary
Dynamic professional with a proven track record in security and customer service, notably with Allied Universal Security. Excelled in premises patrol and problem-solving, demonstrating a service mindset that enhances team leadership and professional networking. Achieved significant improvements in safety procedures and customer satisfaction, leveraging skills to drive positive outcomes and foster strong relationships.
Overview
17
17
years of professional experience
Work History
Security Officer
Allied Universal Security
Bakersfield, CA
06.2024 - Current
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Managed interactions with juveniles, addressing behavior and attitudes effectively.
- Addressed and managed juvenile behavior and attitudes, promoting positive outcomes.
Driver
Uber/Lyft
San Francisco, CA
01.2022 - Current
- Followed all relevant traffic laws and safety regulations
- Maintained professional and friendly demeanor during trips to uphold company reputation
- Communicated with passengers to provide information and assistance for excellence customer service and positive experiences
Retail Store Owner
The Spot Nutrition/ Herbalife
Bakersfield, CA
08.2016 - 03.2022
- Oversaw business budget planning and administration, accounting functions, purchasing, and ordering products to handle financial needs
- Develop and implemented marketing strategies to generate new customers and increase sales and profit margins
- Interacted well with customers to build connections and nurture relationships
- Trained and motivated employees to perform daily business functions
Store Manager
Oil Stop Inc
San Jose, CA
01.2008 - 05.2015
- Trained personal in equipment maintenance and enforced participation in exercises focused on developing key skills
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Controlled costs to keep business operating within budget and increase profits
- Complete point of sale opening and closing procedures
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
Education
High School Diploma -
Fortuna Union High School
Fortuna, CA06.2005
Skills
- Problem Solving
- Service Mindset
- Team Leadership
- Professional Networking
- Maintaining Clean Work Areas
- Premises patrol
Languages
Spanish
Native/ Bilingual
Timeline
Security Officer
Allied Universal Security
06.2024 - Current
Driver
Uber/Lyft
01.2022 - Current
Retail Store Owner
The Spot Nutrition/ Herbalife
08.2016 - 03.2022
Store Manager
Oil Stop Inc
01.2008 - 05.2015
High School Diploma -
Fortuna Union High School
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