CRISTOFEL NIEVES
Lake In The Hills,IL
Summary
Result-oriented professional with expertise in managing and problem-solving. Successful at overseeing different areas of operations in any environment. Business-minded individual willing to take on any job task with an open and solution-oriented mindset.
Overview
6
6
years of professional experience
Work History
Operation supervisor
UPS
Palatine, Illinois
11.2025 - 01.2026
- Collaborated with drivers to dispatch helpers to their trucks.
- I gave daily assignments to Driver Helpers to meet up and help drivers.
- Managed helpers to create the most optimal plan based on their availability and location.
- Completed and presented daily documents to managers.
Preload Supervisor
UPS
Aberdeen , MD
10.2024 - 10.2025
- Supervised daily preload operations for efficient package handling.
- Trained new employees on safety procedures and operational tasks.
- Coordinated workflow to optimize loading and unloading processes.
- Communicated effectively with team members to resolve issues promptly.
- Led team meetings to discuss objectives and improve productivity.
- Developed strategies to improve workflow processes while minimizing costs associated with labor or resources.
Warehouse Associate
Electrolux
Aberdeen, MD
10.2023 - 01.2024
- Organized inventory to ensure accurate stock levels and easy access.
- Loaded and unloaded shipments, verifying contents against packing lists.
- Assisted team members in picking and packing orders efficiently.
- Collaborated with supervisors to streamline workflow processes for productivity.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
Host
Duffy's Sports Grill
West Palm Beach, FL
01.2023 - 05.2023
- Greeted guests and gathered information to seat groups or place on waitlist.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Answered telephone to provide dining information and take reservations.
Customer Service Representative
Target
Aberdeen, MD
05.2021 - 11.2021
- Helped customers find specific products, answered questions and offered product advice.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures and customer services.
Warehouse Associate
XPO Logistics
Aberdeen, MD
05.2020 - 08.2021
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
Education
Bachelors of Arts - Business Administration - Managment
Keiser University
03-2024
Skills
- Customer relations
- Word and Excel efficient
- Emotional intelligence
- Communication skills
- Adaptability
- Time management
- Complex problem solving
- Daily reporting
- Safety training
- Team collaboration
Interests
High School and Collegiate Wrestler
Timeline
Operation supervisor
UPS
11.2025 - 01.2026
Preload Supervisor
UPS
10.2024 - 10.2025
Warehouse Associate
Electrolux
10.2023 - 01.2024
Host
Duffy's Sports Grill
01.2023 - 05.2023
Customer Service Representative
Target
05.2021 - 11.2021
Warehouse Associate
XPO Logistics
05.2020 - 08.2021
Bachelors of Arts - Business Administration - Managment
Keiser University