Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Timeline
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Cristopher Gonzalez

Brooklyn,NY

Summary

Detail-oriented professional with experience in customer service roles. Skilled in time management and team collaboration, ensuring smooth operations and timely service delivery. Committed to resolving customer inquiries and enhancing overall dining experiences.

Overview

1
1
Certification

Work History

Server

Spoons
Brooklyn, NY
  • Greeted guests and provided menus.
  • Took and processed customer orders efficiently and accurately.
  • Maintained cleanliness and organization of dining area and tables.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Resolved customer complaints promptly to maintain satisfaction levels.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Took orders from customers accurately and in a timely manner.
  • Answered questions, and recommended specials to increase profits.
  • Completed cleaning duties by sweeping, mopping the floors, and tidying up the server stations.

Cashier

El Gallo Taqueria
Brooklyn, NY
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Collected payments and provided accurate change.
  • Stocked shelves with merchandise when needed.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Assisted customers with menu selections and provided recommendations as needed.
  • Managed cash register operations, ensuring smooth transactions for all customers.

Education

High School Diploma -

New York City College of Technology
Brooklyn, NY

Skills

  • Customer service
  • Menu knowledge
  • Conflict resolution
  • Time management
  • Team collaboration
  • Cleaning procedures
  • Inventory management
  • Communication skills
  • Buffet setup and takedown
  • Table resetting
  • Order delivery practices

Languages

Spanish
Native/ Bilingual

Certification

w64, fitness; kitchen exhaust cleaning tech license

Accomplishments

Earned gold, silver and, bronze medals while in track team

Affiliations

Marathon runner

Timeline

Server

Spoons

Cashier

El Gallo Taqueria

High School Diploma -

New York City College of Technology
Cristopher Gonzalez