Cristy Agraz

• Supervised daily operations to ensure compliance with safety and regulatory standards.
• Trained and mentored staff on operational procedures and best practices.
• Managed inventory levels, optimizing supply chain efficiency and reducing waste.
• Implemented process improvements that enhanced productivity across multiple teams.
• Resolved customer inquiries efficiently, enhancing overall client satisfaction.
• Conducted performance evaluations to identify areas for employee development and training needs.

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• Coordinated team schedules to optimize workflow and enhance productivity across departments.
• Implemented process improvements resulting in streamlined operations and increased efficiency.
• Trained and mentored new employees on company policies and operational procedures.
• Analyzed performance metrics to identify areas for improvement and ensure compliance with standards.
• Facilitated communication between management and staff to resolve issues and foster collaboration.

• Processed customer transactions efficiently using point-of-sale systems.
• Assisted customers with product inquiries and provided exceptional service.
• Maintained accurate cash drawer and reconciled at shift end.
• Trained new cashiers on operational procedures and customer service standards.
• Implemented strategies to reduce transaction times, enhancing customer satisfaction.
• Monitored inventory levels and reported discrepancies to management for resolution.
• Collaborated with team members to streamline checkout processes and improve efficiency.
• Developed training materials for onboarding new staff, ensuring consistency in service delivery.
• Greeted customers entering store and responded promptly to customer needs.