Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cristy Lima

Melrose Park,Illinois

Summary

Proactive Restaurant Hostess, House Cleaner, and Delivery Driver with extensive experience in customer service, cleanliness, and timely deliveries. Demonstrated strong multitasking skills, handling guest needs and reservations, maintaining sanitary environments, and ensuring accurate deliveries. Known for friendly interactions, problem-solving abilities, and maintaining a positive attitude in high-pressure situations.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Crust Brewing
06.2024 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Ice Cream Scooper

Crust Brewing
06.2023 - Current
  • Maintained cleanliness of the store through sweeping, mopping, and sanitizing workstations for an enjoyable environment.
  • Managed time effectively during peak periods to provide fast service without compromising product quality or presentation.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.

House Cleaner

Personal Business
01.2022 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Adhered to professional house cleaning checklist.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.

Delivery Driver

GrubHub
11.2023 - 02.2024
  • Delivered packages to customer doorsteps and business offices.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.

Education

High School Diploma -

Proviso Math & Science Academy
Forest Park, IL
05.2025

Skills

  • Customer Service
  • Strong multitasking
  • Greeting guests
  • Cleanliness and hygiene
  • Cash Handling
  • Scheduling
  • Handling Complaints
  • Coordinating tasks
  • Reservation handling
  • Personal presentation
  • Payment Processing

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Hostess

Crust Brewing
06.2024 - Current

Delivery Driver

GrubHub
11.2023 - 02.2024

Ice Cream Scooper

Crust Brewing
06.2023 - Current

House Cleaner

Personal Business
01.2022 - Current

High School Diploma -

Proviso Math & Science Academy

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Cristy Lima