Open To Work
Cristyn Gonser
Ligonier,US
Overview
9
9
years of professional experience
1
1
Certificate
Certification
Indiana server training program
Employee permit
Work History
Server
Hunters Hideaway
Nappanee, IN
11.2024 - Current
- Demonstrate multitasking skills by managing several tables simultaneously, without damaging quality of service.
- Work with POS system to place orders, manage bills. Etc
- Support colleagues during peak hours, fostering a collaborative work environment that enhances overall productivity.
- Develop strong relatilnships with regular customers through genuine efforts leading to new "regulars"
- Use slow periods to restock supplies, ice, trays, and delivery bags.
Bartender
Chapmans brewing company
Columbia City, IN
08.2024 - 10.2024
- Familiarize customers with the rotating beer menu
- Ensured prompt entry and delivery of orders using the Toast platform.
- Addressed and calmed dissatisfied customers.
- Organized and refilled inventory for efficient service during the slow hours.
- Ensured all transactions and records were accounted for at shift end.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Maintain cleanliness and organization of bar area for safety compliance.
Lead server
Coody browns
04.2017 - 05.2024
- Mentored new servers, sharing best techniques for great service.
- Incouraged knowledge sharing. Ie. Eighty sixed food items, and repeat customers preferences etc.
- Contributed support to all areas
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking swift action to correct any problems.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Enhanced customer experience by providing attentive and personalized service during their dining visit.
- Inspected dishes and utensils for cleanliness.
Skills
- Cash handling
- Cleanliness standards
- Food running
- Team collaboration
- Supply restocking
- Table bussing
- Warm and friendly
- Food sales and promotion
- Positive guest interactions
- Server training
- Point-of-sale system
- Daily specials memorization
- Menu item recommendation
- Multitasking Abilities
Education
High School - General Studies
Lakeland High School
01.2012
Timeline
Server
Hunters Hideaway
11.2024 - Current
Bartender
Chapmans brewing company
08.2024 - 10.2024
Lead server
Coody browns
04.2017 - 05.2024
High School - General Studies
Lakeland High School