CROSS GIBSON
Mason
Summary
Driven medical sales professional with 3+ years of experience developing new business, managing provider relationships, and growing accounts within the diagnostic laboratory space. Proven success in consultative selling, territory management, and partnering with physicians and healthcare professionals to deliver clinical lab solutions that improve patient care. Strong communicator with experience building long-term relationships, exceeding goals, and adapting quickly.
Overview
4
4
years of professional experience
Work History
Sales Representative
Industry Lab Diagnostic Partners
West Chester, OH
08.2023 - Current
- Educate healthcare providers on the clinical benefits of multiplex PCR, toxicology, and Pharmacogenomic testing, driving growth year after year
- Increased territory sales by 30% within the first year by developing strategic relationships with clinics and prescribers
- Develop and execute strategic sales plans to achieve territory revenue targets
- Communicate product information and sales presentations to healthcare professionals in the private practice setting
- Managed sales pipeline effectively, ensuring timely follow-up on leads and opportunities.
- Utilized Quickbase CRM to track pipeline opportunities and customer engagement
- Expanded accounts through cold calling, networking, and relationship building.
Account Manager
Industry Lab Diagnostic Partners
West Chester, OH
02.2023 - 08.2023
- Managed client accounts, ensuring satisfaction through regular communication and support.
- Collaborated with cross-functional teams to enhance laboratory services and resolve customer issues.
- Collaborated with cross-functional teams to enhance service delivery and resolve customer issues.
- Delivered in service training sessions, empowering clients to utilize lab services effectively.
- Generated additional sales opportunities with upselling and cross-selling techniques
Sales Operations Specialist
Industry Lab Diagnostic Partners
West Chester, OH
06.2022 - 02.2023
- Analyzed sales data to identify trends and support decision-making processes.
- Developed reports on sales performance metrics for management review.
- Assisted in coordinating sales operations to enhance team efficiency and workflow.
- Supported implementation of CRM tools to streamline communication and tracking.
Education
Bachelor of Arts -
Miami University
Oxford, OH05-2022
Skills
- Sales strategy
- Lead generation
- Territory Sales Management
- Product knowledge
- CRM
- Relationship development
- Communication networking
Timeline
Sales Representative
Industry Lab Diagnostic Partners
08.2023 - Current
Account Manager
Industry Lab Diagnostic Partners
02.2023 - 08.2023
Sales Operations Specialist
Industry Lab Diagnostic Partners
06.2022 - 02.2023
Bachelor of Arts -
Miami University