CROSS GIBSON
Mason,OH
Summary
Results-oriented medical sales professional with 3+ years of experience in territory development and account growth within the diagnostic laboratory industry. Expertise in consultative selling and territory management, effectively partnering with physicians and healthcare providers to enhance patient care through clinical lab solutions. Skilled in fostering long-term relationships and consistently achieving objectives.
Overview
4
4
years of professional experience
Work History
Sales Representative
Industry Lab Diagnostic Partners
08.2023 - Current
- Educated healthcare providers on clinical benefits of multiplex PCR, toxicology, and pharmacogenomic testing, contributing to consistent annual growth
- Increased territory sales by 30% within the first year by developing strategic relationships with clinics and prescribers
- Develop and execute strategic sales plans to achieve territory revenue targets
- Delivered product information and sales presentations to healthcare professionals in private practice settings, enhancing product understanding
- Managed sales pipeline effectively, ensuring timely follow-up on leads and opportunities.
- Utilized Quickbase CRM to track pipeline opportunities and customer engagement
- Expanded accounts through cold calling, networking, and relationship building, strengthening market presence
Account Manager
Industry Lab Diagnostic Partners
02.2023 - 08.2023
- Managed client accounts, ensuring satisfaction through consistent communication and proactive support.
- Facilitated regular meetings with clients to assess needs and provide timely updates.
- Collaborated with cross-functional teams to improve laboratory services and address customer issues effectively.
- Delivered in service training sessions, empowering clients to utilize lab services effectively.
- Generated additional sales opportunities with upselling and cross-selling techniques
Sales Operations Specialist
Industry Lab Diagnostic Partners
06.2022 - 02.2023
- Developed comprehensive sales performance reports to provide management with actionable insights.
- Coordinated sales operations to improve team efficiency and optimize workflow.
- Supported implementation of CRM tools to streamline communication and tracking.
- Analyzed sales data to identify trends that informed strategic decision-making.
Education
Bachelor of Arts -
Miami University
Oxford, OH05-2022
Skills
- Sales strategy
- Lead generation
- Sales forecasting
- CRM utilization
- Product knowledge
- Territory Sales Management
- Relationship development
- Professional networking
Timeline
Sales Representative
Industry Lab Diagnostic Partners
08.2023 - Current
Account Manager
Industry Lab Diagnostic Partners
02.2023 - 08.2023
Sales Operations Specialist
Industry Lab Diagnostic Partners
06.2022 - 02.2023
Bachelor of Arts -
Miami University