Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on difficult challenges and help prioritize responsibilities to meet team and client goals.
Overview
7
7
years of professional experience
Work History
Customer Service Associate
Navo's Boxing
Fairfield, OH
01.2019 - 08.2022
Responded to customer calls and emails to answer questions about products and services.
Delivered prompt service to prioritize customer needs.
Educated customers about billing, payment processing and support policies and procedures.
Developed and updated databases to handle customer data.
Maintained a standard of organization and cleanliness throughout the store.
Welcomed, greeted and assisted guests along with working efficiently with a team.
Lead Security Supervisor
Reliant Security
Denver, CO
06.2016 - 01.2019
Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
Oversaw staff timekeeping entries and reports in (MS Office).
Led team of multiple guards in monitoring high volume of apartment/property issues during peak hours and days.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Conducted regular foot/vehicle patrols of key areas to spot and control security concerns.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Developed improved training methods with focus on public safety and officer awareness.
Assistant Boxing Coach
BEP Boxing
Puerto Vallarta, Jal
11.2015 - 05.2016
Coordinated special events such as pre-season tryouts, training camps and special workshops to support team goals.
Established clear benchmarks for performance and monitored individual and team progress.
Carried out day-to-day duties accurately and efficiently.
Provided support to help each individual obtain goal.
Trained athletes in proper use of equipment for safety and maximum results.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
Checked in and stocked inventory throughout facility.
Supported students in meeting training and conditioning goals.