Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Crowney Dada

Houston,TX

Summary

Energetic team-player experienced in working in high-volume medical practice environment. Strong process management, customer service and communication skills.

Motivated Nurse knowledgeable in healthcare management, home healthcare operations and regulatory compliance. Talent for overseeing multiple tasks while maintaining quality care. Hardworking and diligent with passion for patient advocacy.

Overview

10
10
years of professional experience
4
4
Certification

Work History

Patient Care Coordinator

Royal Star Healthcare
Houston, Texas
01.2017 - Current
  • Acted as main point of contact for patients, caregivers doctor office and insurance companies by closely reviewing medical charts and maintaining high levels of communication.
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Delivered excellent patient experiences and direct care.
  • Maintained confidentiality of patient data and condition to safeguard health information.

LVN Student Nurse

Harris Health Center- Sunnyside
Houston, TX
07.2021 - 10.2021
  • Participated in clinical training, seminars and other educational offerings to develop knowledge and skill levels.
  • Recognized and reported observations, patient behaviors and other indicators outside normal parameters or directions given by Preceptor.
  • Collaborated with members of multidisciplinary team and offered suggestions while demonstrating sensitivity to aspects of care delivery.
  • Used initiative in carrying out recurring tasks within scope of practice and established standards of care.
  • Demonstrated skills and abilities within scope of LPN practice and in accordance with competencies and procedures.
  • Responded and followed up to needs of patient population to foster comfortable and safe environment.
  • Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.
  • Documented patient vitals, behaviors and conditions to communicate concerns to supervising Preceptor.
  • Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.

Skills

  • Claim Processing
  • Patient Care Coordination
  • Registration and Scheduling
  • Insurance Verification
  • Meeting Preparation
  • Explaining Policy and Procedures
  • Patient Rapport
  • Patient Care
  • Communicating to Patients and Families
  • Providing Information and Resources
  • Gathering Information From Patients
  • Building Rapport and Credibility
  • Resolving Problems
  • Medical Terminology
  • Documenting and Recording Information
  • Office Administration
  • New Hire Training
  • Patient Confidentiality and Data Security
  • Evaluating Quality of Care
  • Administrative Supervision
  • Caring and Empathetic
  • Time Management

Certification

  • BLS Certification
  • ACLS Certificate
  • Certified SAFe 5 Product Owner/ Product Manager
  • Certified SAFe 5 Advance Scrum Master
  • Licensed Registered Nurse- RN9593327
  • Licensed Vocational Nurse - 1073638

Timeline

LVN Student Nurse

Harris Health Center- Sunnyside
07.2021 - 10.2021

Patient Care Coordinator

Royal Star Healthcare
01.2017 - Current

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Crowney Dada