Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Timeline
Generic

Cruz Sarabia

Swansea,IL

Summary

Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory. Well-versed in interacting with patients to answer questions and provide status updates on prescription fills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Certified Pharmacy Technician

CVS Pharmacy
Fairview Heights, IL
12.2021 - Current
  • Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
  • Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
  • Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Performed administrative duties such as filing, data entry, answering phones.
  • Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
  • Worked with insurance companies to process claims, resolve problems and obtain payments.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Entered patient profile information into computer systems accurately and completely.
  • Established and updated patient profiles, medications and insurance details.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Verified accuracy of patient information on prescription orders.
  • Answered questions from customers regarding insurance coverage eligibility requirements.
  • Checked expiration dates on drug products prior to dispensing them to customers.
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Ensured accurate billing information was included on prescription orders prior to processing them.
  • Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Monitored stock levels of medications in the pharmacy's inventory system.
  • Verified patients' identities at pickup to prevent sale of wrong medications.

Team Leader

Smoothie King
Belleville, IL
09.2020 - 12.2021
  • Maintained a positive work environment that promoted collaboration between team members.
  • Offered training and support to keep team members motivated and working toward objectives.
  • Delegated daily tasks to team members to optimize group productivity.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Participated in regular meetings with senior leadership to provide updates on team progress.
  • Monitored daily workflow to ensure adherence to established policies and procedures.
  • Established clear expectations for employees, providing guidance when needed.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Ensured compliance with all safety regulations in the workplace.

Education

Some College (No Degree) - Fine Arts

Southwestern Illinois College
Belleville, IL

Skills

  • Pharmacy Operations
  • Proper Labeling Procedures
  • Problem-Solving Skills
  • Point of Sale Systems Proficiency
  • Prescription Management
  • FDA Compliance
  • Drug Security
  • HIPAA
  • Drug Inventory Control
  • Stocking Medications
  • Quality Assurance and Control
  • Medication Dispensing
  • Workflow Optimization
  • Sterile Technique
  • Pharmaceutical Calculations
  • Patient Counseling
  • Insurance Verification
  • Filling Prescriptions
  • Prescription Verification
  • Regulatory Compliance
  • Troubleshooting Malfunctioning Equipment
  • HIPAA Regulations
  • Team Collaboration
  • Insurance Billing

Certification

  • Certified Pharmacy Technician
  • More than 2 years of experience in retail and customer service

Languages

English
Native/ Bilingual

Affiliations

  • Amateur Photographer with experience in film and digital photography

Timeline

Certified Pharmacy Technician

CVS Pharmacy
12.2021 - Current

Team Leader

Smoothie King
09.2020 - 12.2021

Some College (No Degree) - Fine Arts

Southwestern Illinois College

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Cruz Sarabia