Cruzita Andrea Pizano
Oklahoma City,OK
Summary
Knowledgeable professional with several years of experience in planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
31
31
years of professional experience
Work History
Small Business Co-Owner
Pizano Roofing
Oklahoma City, Oklahoma
03.1996 - Current
- Managed daily operations to ensure efficient service and product availability.
- Handled financial transactions and maintained accurate bookkeeping records.
- Developed customer service protocols for responding quickly to complaints or inquiries.
shiftlead
Loves Travel Stop
Union City, Oklahoma
08.2020 - 02.2026
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked effectively in team environments to make the workplace more productive.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Small Business Co-Owner
Nandos Tacos
Union City, Oklahoma
08.2014 - 08.2022
- Managed daily operations to ensure efficient service and product availability.
- Trained staff on food preparation and customer service best practices.
- Oversaw inventory management to maintain optimal stock levels and reduce waste.
School Bus Driver
Union City School District
Union City, Oklahoma
11.2009 - 12.2018
- Ensured safe transportation of students to school and events without incidents.
- Implemented safety protocols during emergencies, ensuring swift response to protect student welfare.
- Managed student behavior on buses to maintain a respectful and safe atmosphere for all passengers.
- Coordinated transportation schedules with school staff to enhance service reliability and meet student needs.
Substitute Teacher
Union City School District
Union City, Oklahoma
08.2009 - 12.2018
- Delivered engaging lessons across various subjects to diverse student groups.
- Managed classroom behavior effectively to maintain a positive learning environment.
- Provided individualized support to students needing additional assistance during lessons.
Customer Service Representative
Camelot cleaners
Mustang, Oklahoma
01.2012 - 10.2014
- Utilized point-of-sale systems for order processing and inventory management.
- Processed payments and handled cash transactions accurately.
- Educated customers on care instructions for garments and fabrics.
Coordinator
Oklahoma spine & rehab
Oklahoma City, Oklahoma
09.2001 - 03.2003
- Coordinated patient scheduling for appointments and therapy sessions.
- Communicated effectively with patients regarding treatment plans and procedures.
- Assisted with insurance verification and pre-authorization processes.
- Trained new staff on office protocols and patient interaction guidelines.
Education
Culinary Arts - Culinary
Canadian Valley Vo-Tech
Yukon, OK06-2014
High School Diploma -
Northwest Classen
Oklahoma City, OK05-1992
High School Diploma -
Instituto Anglo Torreon
Torreón Coahuila, Mx05-1987
Skills
- Financial management
- Business operations
- Inventory management
- Strategic planning
- Team leadership
- Employee training
- Customer service
Accomplishments
- first place children hospital fund raiser
- first place customer service employ for 3 years in a roll
- Frist place fast service out of 6 districts
Timeline
shiftlead
Loves Travel Stop
08.2020 - 02.2026
Small Business Co-Owner
Nandos Tacos
08.2014 - 08.2022
Customer Service Representative
Camelot cleaners
01.2012 - 10.2014
School Bus Driver
Union City School District
11.2009 - 12.2018
Substitute Teacher
Union City School District
08.2009 - 12.2018
Coordinator
Oklahoma spine & rehab
09.2001 - 03.2003
Small Business Co-Owner
Pizano Roofing
03.1996 - Current
Culinary Arts - Culinary
Canadian Valley Vo-Tech
High School Diploma -
Northwest Classen
High School Diploma -
Instituto Anglo Torreon