Crystal Baker
Sioux City,IA
Summary
Motivated office professional with proven skills in managing appointments, meetings and multitasking. Solid skills in customer relations and resilience to handle challenges of fast-paced environments.Comfortable working alone or with teams to accomplish on-time Reliable cattle/hog farm hand with background handling wide-ranging Daily farming needs. Strong work ethic (10+ years) Accounting Skills (7 years) Customer relationship management (10+ years) Microsoft Excel (7 years) Able to lift 125 lbs (7 years) Delivery driver experience 4 years . .. Developed collaborative partnerships with customers and internal business partners to build successful solution to diverse problems Strong work ethic (10+ years) Accounting Skills (7 years) Customer relationship management (10+ years) Microsoft Excel (7 years) Able to lift 125 lbs (7 years) Delivery driver experience (4 years) Dispatching (7 years) Record keeping and Bookkeeping (7 years) Farming Business Development Account Management Management Accounts Payable Administrative Experience Office Management
Helpful Farm Hand with outstanding knowledge of processes and equipment use and repair. Proven history of punctuality and consistently great work. Committed to providing best-in-class support and working quickly without sacrificing quality.
Overview
21
21
years of professional experience
Work History
Administrative Assistant/Dispatcher
S&S Trucking Inc
Jackson, NE
09.2017 - Current
- Filter incoming phone calls and emails escalating only highest priority inquiries to executive leadership
- Supported staff by processing correspondence , documents and reports
- Managed scheduling and staff coverage logistics for routed trips and processed accurate records data .
Farm Laborer
Smith Livestock Dba JW Farms
Jackson, NE
09.2017 - Current
- Herded livestock to pasture for grazing or to trucks scales or other enclosures
- Cared for livestock including feeding and inspecting for injures and administrated vaccinations
- Marked livestock to protect ownership and identify grades with ear tags
- Utilize accurate and detail oriented instruments to admin vaccines
- Drove Bobcat to haul hay and other fed ., Herded livestock to pasture for grazing or to trucks scales or other enclosures
- Cared for livestock including feeding and inspecting for injures and administrated vaccinations
- Marked livestock to protect ownership and identify grades with ear tags
- Utilize accurate and detail oriented instruments to admin vaccines
- Drove Bobcat to haul hay and other fed .
J
09.2017 - Current
- Filter incoming phone calls and emails escalating only highest priority inquiries to executive leadership
- Supported staff by processing correspondence , documents and reports
- Managed scheduling and staff coverage logistics for routed trips and processed accurate records data
Quality Assurance Manager
Communication Services Inc
North Sioux City, SD
03.2008 - 08.2015
- Connected with nrosnective new and established 5:10 1 ail LTE, Connected with prospective , new , and established customers to asses and determine individual needs
- Supervision if staff to provide assistance in meeting department and organizational requirements
- Reviewed reports for accounts subject to collection actions
- Developed collaborative partnerships with customers and internal business partners to build successful solution to diverse problems .
Education
High school diploma - undefined
Pine Creek High School
Skills
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- Route Planning and Adjustments
- Job Specification Review
- Message and Work Order Transfer
- Dispatch Recordkeeping
- Problem Assessment
- Schedule Management
- Customer File Maintenance
- Call Center Software
- Team Work Scheduling
- Verbal and Written Communication
- Service Vehicle Dispatch
- Decision Making
- Creative Thinking
- Equipment Orders
- Strategy Development
- Cost Determination
- Conflict Resolution
- Team Building
- Customer Service
- Performance Assessments
- Complex Problem Solving
- Microsoft Office
- Training and Development
- Persuasive Negotiation
- Task Prioritization
- Data Entry
- Quality Control
- Critical Thinking
- GPS Navigation
- Loading and Unloading
- Delivery Verification
- Vehicle Safety and Maintenance
- Client Relationship and Rapport
- Service-Oriented
- Patient and Compassionate
- Mobility Assistance
- Heavy Lifting
- Business Function Preparation
- Residential Cleaning
- Project estimation and bidding
- Following directions
- Equipment operation
- Staff Development and Training
- Motivational Leadership
- Quality Assurance
- Contracts and Vendor Agreements
- Intuit QuickBooks
- Employee Motivation and Discipline
- Administration and Operations
- Office Equipment Management
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Administrative Assistant/Dispatcher
S&S Trucking Inc
09.2017 - Current
Farm Laborer
Smith Livestock Dba JW Farms
09.2017 - Current
J
09.2017 - Current
Quality Assurance Manager
Communication Services Inc
03.2008 - 08.2015
High school diploma - undefined
Pine Creek High School
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