Dynamic retail professional skilled in team leadership and operational efficiency. Experience in training new employees and resolving customer inquiries, contributing to a positive shopping environment and increased store performance.
Work History
Assistant Store Manager
2 Years 3 Months
Aldi USA | 05.2022 - 08.2024
Implemented inventory management practices to reduce waste and improve stock accuracy.
Trained and mentored new team members on operational procedures and company policies.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Resolved customer inquiries and complaints efficiently, fostering a positive shopping experience.
Lead Sales Associate
10 Months
Aldi USA | 05.2022 - 03.2023
Handled inventory management, ensuring accurate stock levels and timely replenishment.
Handled cash register operations and customer transactions to process payments.
Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Oversaw daily operations to ensure optimal store performance and customer satisfaction.
Warehouse Worker
7 Years 6 Months
FedEx Freight | 03.2011 - 09.2018
Operated forklifts and pallet jacks to efficiently transport goods throughout warehouse.
Coordinated loading and unloading of freight shipments to optimize workflow and reduce delays.
Used the best practices for warehouse organization, improving accessibility and reducing retrieval times.
Loaded, unloaded, and moved material to and from storage and production areas.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Education
GED
Kansas City Kansas Community College | Kansas City, KS