Crystal Bilheimer
CVS Pharmacy
Lewistown,PA
16
years of professional experience
Pharmacy Technician with 8+ years of experience in prescription processing, insurance billing, and medication dispensing. Known for accurate workflow support, HIPAA compliance, and clear customer service.
Work History
Pharmacy Technician
8 Years 5 Months- Coordinated prescription data entry, insurance adjudication, and patient profile updates with precision.
- Processed prescriptions accurately, ensuring compliance with pharmacist verification and state regulations.
- Dispensed medications, labeled containers, and prepared refill orders for timely pharmacy workflow.
- Resolved customer questions, payment issues, and pickup concerns while maintaining professional service.
First Quality
2 Years 8 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Veterinary Assistant/Receptionist
5 Years 5 Months- Coordinated exam room preparation, ensuring supplies, instruments, and patient charts were ready for appointments.
- Assisted veterinarians during examinations, procedures, and treatment plans with safe animal restraint.
- Collected blood, urine, and fecal samples for laboratory testing and accurate diagnostic review.
- Monitored patient recovery, documenting behavior, appetite, and vital signs for clinical follow-up.
- Educated pet owners on medication schedules, discharge instructions, and at-home care requirements.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
Education
High School Diploma
Skills
Problem-solving skills
Team collaboration
Confidentiality and HIPAA
Workflow optimization
Answering customer questions
Insurance billing
Medication dispensing
Timeline
Pharmacy Technician
CVS Pharmacy
05.2018 - CurrentRead More
First Quality
Line Tech
11.2015 - 07.2018Read More
Veterinary Assistant/Receptionist
Straley Veterinary Clinic
06.2010 - 11.2015Read More
Indian Valley High School
High School Diploma
Read More