Crystal Campuzano
Hideout
Summary
Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management.
Overview
5
5
years of professional experience
Work History
Customer Service
The Home Depot
01.2021 - 09.2023
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Assistant Manager
EMG
11.2022 - 06.2023
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Kept accurate records of all resident and tenant correspondence.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Processed security deposit refunds.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Cashier
TJ Maxx, TJX Companies
01.2019 - 01.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked with floor team and managers to meet wide range of customer needs.
Education
CNA, Utah Nursing Assistant Registry -
Mountainland Technical College
2020
High School Diploma - undefined
Wasatch High School
2020
Skills
- Bilingual
- Staff Supervision
- Customer Relations
- Staff Training
Timeline
Assistant Manager
EMG
11.2022 - 06.2023
Customer Service
The Home Depot
01.2021 - 09.2023
Cashier
TJ Maxx, TJX Companies
01.2019 - 01.2021
CNA, Utah Nursing Assistant Registry -
Mountainland Technical College
High School Diploma - undefined
Wasatch High School
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