Crystal Carrizales
Greeley
Summary
Transitioning from customer-focused environment where skills in communication and issue resolution were developed. Developed knack for understanding client needs and providing tailored solutions in fast-paced setting. Looking to leverage these transferable skills in new field to drive positive outcomes and contribute to organizational success.
Overview
4
4
years of professional experience
Work History
State Farm at Home Rep.
State Farm
Greeley, CO
01.2018 - 05.2019
- Delivered exceptional customer service by addressing inquiries and resolving issues efficiently.
- Collaborated with team members to streamline workflows, enhancing operational efficiency.
- Utilized CRM systems to track customer interactions and maintain accurate records.
Sales Rep.
Startek
Greeley, CO
10.2015 - 05.2016
- Assisted customers with product inquiries and order placements to enhance satisfaction.
- Developed product knowledge to effectively address client needs and provide tailored solutions.
- Collaborated with team members to meet daily sales targets and improve store performance.
- Utilized CRM software to track customer interactions and streamline follow-up processes.
Education
Associates Degree in Allied Health - Medical Assisting
Institute of Bussiness And Medical
Greeley, COCertified Dental Assistant - Dental Assisting
Association of Dental Assisting Careers
Greeley, CO05-2018
Skills
- Customer support
- Goal-oriented mindset
- Customer relations
- Data entry proficiency
- Client relationship building
- Telephone reception
- Technical troubleshooting
- Sales support
Languages
Spanish
Native or Bilingual
Timeline
State Farm at Home Rep.
State Farm
01.2018 - 05.2019
Sales Rep.
Startek
10.2015 - 05.2016
Associates Degree in Allied Health - Medical Assisting
Institute of Bussiness And Medical
Certified Dental Assistant - Dental Assisting
Association of Dental Assisting Careers