Crystal Contreras
Los Angeles,CA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Cashier
Mikes Food Truck
Los Angeles, CA
06.2023 - 02.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
High School Diploma -
Fremont High School
Los Angeles, CA 09.2018 - 06.2021
Skills
- Customer Service
- Returns processing
- Payment Collection
- ID Verification
- Customer Assistance
- Cash Handling
- Cash Register Operation
- Cash Drawer Balancing
- Written and verbal communication
- Organizational abilities
- Customer service excellence
- Order Taking
- Refund handling
- Customer Relations
- Refunds and exchanges
- Merchandise Restocking
- Order Packaging
- Guest inquiries
- Cash handling expertise
Languages
Spanish
Professional
English
Professional
Timeline
Cashier
Mikes Food Truck
06.2023 - 02.2024
High School Diploma -
Fremont High School
09.2018 - 06.2021
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