Crystal Curtiss-Bass
Lemoore,CA
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills, honed at Kings Country Club. Proven ability to enhance guest experiences through effective problem-solving and menu expertise. Adept at cash handling and maintaining high standards in fast-paced environments, ensuring satisfaction and loyalty among patrons.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Server and Bartender
Kings Country Club
10.2011 - Current
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Assisted in menu knowledge and food pairing recommendations to enhance guest satisfaction.
- Resolved guest complaints promptly, demonstrating strong problem-solving skills and commitment to service excellence.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Bartender
Applebee's Grill + Bar
09.2009 - 2012
- Prepared and served a variety of cocktails and beverages to enhance customer experience.
- Engaged with customers to provide recommendations, ensuring high satisfaction levels during service.
- Operated cash register, processing transactions accurately while handling customer payments.
Barista
Tachi Palace Hotel & Casino
02.2009 - 08.2009
- Prepared and served high-quality espresso beverages to customers.
- Maintained cleanliness and organization of the coffee shop environment.
- Assisted customers with menu selections and special requests.
- Operated espresso machines and other equipment efficiently.
Education
High School Diploma -
Lemoore High School
Lemoore, CA06.2007
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
- Safe food handling
- Menu memorization
- High volume dining
Certification
Food Handler's Certificate
California RBS Certification
Timeline
Server and Bartender
Kings Country Club
10.2011 - Current
Bartender
Applebee's Grill + Bar
09.2009 - 2012
Barista
Tachi Palace Hotel & Casino
02.2009 - 08.2009
High School Diploma -
Lemoore High School
Similar Profiles
Taryn CooperTaryn Cooper
Bartender at Kings Grant Golf and Country ClubBartender at Kings Grant Golf and Country Club
Katie WilliamsKatie Williams
Busser /Line Cook at Kings River Golf Course and Country ClubBusser /Line Cook at Kings River Golf Course and Country Club
Christina TorresChristina Torres
Golf Instructor at Kings River Golf and Country ClubGolf Instructor at Kings River Golf and Country Club
Leonor SandovalLeonor Sandoval
Crew Member at Deli DeliciousCrew Member at Deli Delicious
Brenda MedinaBrenda Medina
Preschool Bilingual Paraprofessional Substitute at Laton Joint Unified/Early Learning CenterPreschool Bilingual Paraprofessional Substitute at Laton Joint Unified/Early Learning Center