Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Crystal David

Crystal David

Charlotte,NC

Summary


Accomplished HR professional with comprehensive experience in human resources processes and employee relations. Adept at optimizing HR operations and facilitating seamless communication across departments. Known for collaborative team efforts and adaptability to changing organizational needs. Utilizing excellent communication and emotional intelligence to build strong teams and cultivate positive work cultures.

Overview

4
4
years of professional experience
1
1
Certification

Work History

HR Coordinator

True Homes
08.2025 - Current
  • Implemented and rolled out UKG HRIS for 400+ associates, ensuring accurate data migration, streamlined processes, and improved efficiency across HR functions.
  • Provided broad HR support across benefits, payroll, compensation, learning & development, and recruitment, including benefits billing, reference checks, career fair participation, and internship program assistance.
  • Delivered responsive associate support by addressing questions, resolving issues, and partnering with the HR team, contributing to positive employee relations and efficient HR operations.

HR Administrator

True Homes
11.2023 - 08.2025
  • Ensured accurate record-keeping by conducting regular audits of personnel files and updating associates changes in all HR platforms.
  • Assisted employees with benefits enrollment, ensuring accuracy of information and timely processing of forms.
  • Administered payroll processing for 400+ employees, ensuring timely and accurate payments and adherence to payroll policies.
  • Maintained up-to-date knowledge of HR best practices, applying this expertise when advising managers on employee matters.
  • Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
  • Managed onboarding process for newly hired employees, which includes distribution of all paperwork (I-9, EEO, etc.), processing of drug and background checks, and data entry.
  • Managed offboarding processes conducting exit interviews, processing terminations, and ensuring smooth transitions. Ensuring completion of Unemployment Claims in a timely manner.

Recruiting and Staffing Support Intern

Omada Search
03.2023 - 09.2023
  • Worked alongside Executive Recruiting Professionals.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Operated and maintained applicant tracking and candidate management systems.

Human Resources Intern

Jim Myers & Sons
05.2023 - 06.2023
  • Managed Employee documents and maintained permanent files.
  • Provided technical support for system integrations, ensuring seamless transitions and minimal disruption.

Assistant Studio Manager

Eat The Frog Fitness
01.2022 - 04.2023
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.
  • Increased customer engagement through social media 245%.

Sales Associate and Digital Marketing Manager

Club Pilates Franchise LLC
08.2021 - 02.2022
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Developed marketing content such as blogs, promotional materials and advertisements for social media.

Education

Bachelor of Arts - Sociology, Organizations, Occupations and Work, Communications

University of North Carolina At Charlotte
12-2023

Skills

  • Payroll Processing and Timekeeping
  • HR Policies and Procedures
  • Talent Management
  • HRIS Experience (BambooHR, ADP, Gusto, UKG)
  • Business Development
  • Social Media Management
  • Online Marketing Strategies

Certification

  • Catapult Essentials of HR (2024)
  • Stukent Social Media Simternship (2023)

Timeline

HR Coordinator

True Homes
08.2025 - Current

HR Administrator

True Homes
11.2023 - 08.2025

Human Resources Intern

Jim Myers & Sons
05.2023 - 06.2023

Recruiting and Staffing Support Intern

Omada Search
03.2023 - 09.2023

Assistant Studio Manager

Eat The Frog Fitness
01.2022 - 04.2023

Sales Associate and Digital Marketing Manager

Club Pilates Franchise LLC
08.2021 - 02.2022

Bachelor of Arts - Sociology, Organizations, Occupations and Work, Communications

University of North Carolina At Charlotte