Crystal Drapkin
Keller,TX
Summary
Detail-oriented administrative professional focused on calendar management, communication, and team collaboration. Proven ability to enhance operational efficiency and improve customer experiences.
Overview
18
18
years of professional experience
Work History
Administrative Assistant
Tarrant County Public Health
Fort Worth, Texas
08.2007 - 10.2012
- Assisted in scheduling appointments and managing calendars for staff.
- Handled incoming calls and directed inquiries to appropriate personnel.
- Prepared meeting materials and took notes during team discussions.
- Maintained office supplies inventory and placed orders when necessary.
- Supported data entry tasks to keep records up-to-date and accurate.
- Assisted with travel arrangements for staff attending conferences or meetings.
- Coordinated communication between departments to streamline operations.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Sale Rep
AutoNationFort Ford Fleet
Grapevine, Tx
08.2004 - 05.2006
- Assisted customers in selecting vehicles based on preferences and needs.
- Negotiated sales contracts to finalize transactions with clients.
- Maintained up-to-date knowledge of automotive market trends and competitor offerings.
- Developed strong relationships with customers through effective communication and trust-building.
- Explained options and add-ons to increase customer knowledge and enhance profits per sale.
Courier
FedEx
Arlington, Tx
05.1997 - 07.2004
- Deliver packages to residential and commercial locations according to scheduled timelines.
- Obtain required signatures and verify recipient information.
- Provide courteous, professional service to all customers.
- Resolve minor customer concerns or escalate issues as needed.
Package Handler
UPS
Arlington, Texas
11.1994 - 04.1997
- Sorted packages based on destination and delivery routes.
- Collaborated with team members to streamline loading processes.
- Maintained clean and organized work areas for optimal efficiency.
- Assisted in training new employees on handling procedures and safety measures.
Education
Associate of Applied Science - Therapy Counselor
Tarrant County College
Fort Worth, Tx04-1997
High School Diploma -
Sam Houston High School
Arlington, TX05-1990
Skills
- calendar management
- communication skills
- team collaboration
- sales negotiation
- time management
- Relationship building
Timeline
Administrative Assistant
Tarrant County Public Health
08.2007 - 10.2012
Sale Rep
AutoNationFort Ford Fleet
08.2004 - 05.2006
Courier
FedEx
05.1997 - 07.2004
Package Handler
UPS
11.1994 - 04.1997
Associate of Applied Science - Therapy Counselor
Tarrant County College
High School Diploma -
Sam Houston High School