Crystal Fierro
Riverside,CA
Overview
13
13
years of professional experience
Work History
Manager
Crème de la Crème Café
Riverside, CA
12.2018 - Current
- Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
- Cross-trained existing 10 + employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
Warehouse
Select Staffing
Riverside, CA
07.2014 - 07.2017
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
- Reduced product damages with proper handling techniques and training for warehouse staff.
- Unpacked and repacked 100 + daily items in different quantities and configurations for shipment.
Playground Supervisor
Riverside Unified School District
Riverside, CA
11.2011 - 06.2014
- Provided first aid assistance to injured students, acting quickly to address minor injuries while contacting appropriate medical personnel when necessary.
- Collaborated with 20-30 school staff to develop and implement new playground rules for improved student behavior and safety.
- Oversaw 50+ children on playground to monitor safety and suitability of activities.
- Promoted physical activity among students through the organization of engaging games and activities during recess periods.
Education
High School Diploma -
El Rancho High School
Pico Rivera, CA06.2000
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Languages
Spanish
Professional Working
Timeline
Manager
Crème de la Crème Café
12.2018 - Current
Warehouse
Select Staffing
07.2014 - 07.2017
Playground Supervisor
Riverside Unified School District
11.2011 - 06.2014
High School Diploma -
El Rancho High School